Captivate 8 crashes before preview loads

calling captivate experts !!!

 

in need of urgent solution!

when previewing or publishing captivate 8 responsive project program crashes @ 65%

possible cause: project created on dropbox along of assets.

when program started crash cloned project folder on local machine , relinked of assets locally (offline).

this solution worked briefly problem , dont know how fix if there no errors.

 

any appreciated !!!!

steve.

when say:

"my project created on dropbox along of assets. when program started crash cloned project folder on local machine , relinked of assets locally (offline)."

 

are saying:

    cptx file stored in dropbox while authoring?

    html/swf assets published dropbox directly captivate?

    html/swf assets published local drive, uploaded dropbox testing?

 

unless authoring, publishing , previewing published files local drive, causing work. captivate corrupt source file, causing loose hours of work, , start complete rebuild of file on local drive.

 

stop work now, close captivate, move files local drive (not network drive) authoring machine, reopen application, check application preferences ensure working folder , cache folder 1) local folders, , 2) not overlapping paths; , open working file. publishing path should local, , outside paths working folder, , cache folder.

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