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Showing posts from January, 2013

update creative suite 5 Design Premium failed (manually also as automatic)

update creative suite 5 design premium failed (manually automatically) creative suite products i've reinstalled system win7 professional 32bit. installation sucessfully updates failed "fehler beim laden des aktualisierungs-workflows". any ideas? moving thread : downloading, installing, setting up More discussions in Downloading, Installing, Setting Up adobe

I cannot access my 10 monthly images as only the master account seems to get them and adobe stock moves me to the purchasing options page when I try to license the image.

as in title. cannot use adobe stock way master account can cannot licence images keeps asking me purchase or set monthly contract. hi there   do have paid stock subscription?  find details of free month offer received 10 images use within 30 days - unused licenses revoked after 30 days (on 16th november, in case).   kind regards   bev More discussions in Adobe Stock adobe

Updating Reader DC admin installation point with 15.009.20077 out-of-band update

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so updated our reader dc administrative installation point scheduled 15.009.20069 update (calling msiexec follows) , update installation point out-of-band 15.009.20077 update. so, tried command similar to:   msiexec /a \\server\admininstallshare\readerdc\acroread.msi /p acrordrdcupd1500920077.msp   and followed install prompts. after bit, installation fails error 1328, "error applying patch file."   i've tried several things (cleaning temp files, etc.), process fails message, while attempting patch acrord32.dll. when happens, click abort , process "rolls back." interestingly, if install reader dc administrative installation point, open reader dc , go > adobe acrobat reader dc, shows version 2015.009.20077. i'm concerned such install may "broken." ideas? suggestions process of updating administrative install point complete successfully?   thank you! hi flitter_mouse ,   error applying patch to [filename] . it's else updated file, , patch c

Hi, I would like to know if it's possible to work on a project that is on creative cloud from an other computer

hi, know if it's possible work on project on creative cloud other computer cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html -install on 2nd computer http://forums.adobe.com/thread/1452292?tstart=0 -windows or mac not matter... 2 on same operating system, or 1 on each -two activations may not in use @ same time (note in above license link) More discussions in Adobe Creative Cloud adobe

Selling recurring events - similar to cinema booking

hi,   i´m going nuts here on finding ways on how able implement web store tickets sight seeing trips being sold.   visitors can choose kind of tour want go on, , select date wish go.   now, for example: tour can sell 20 seats per day, selling these 20 seats every day how on earth can accomplish while being able use bc e-commerce module?   any ideas ?   thanks in advance, úlfar hi   please take @ forum post, may   https://forums.adobe.com/thread/1115696?start=0&tstart=0   thx silviu More discussions in eCommerce adobe

Invalid dict array size,

i'm having me ssage when open after effect cc2015, invalid dict array size... i can't open files anymore, need pls!!! it means have bad font on system.  should able ignore warning, click ok,  , work normal. what happens when that? More discussions in After Effects adobe

Youtube widget with interactive button overlay

hi, i'm trying make full screen interactive video stopping/branching points using youtube widget. when publish/play, however, youtube video appears cover buttons though have them on top layer. suggestions on how keep buttons visible on top of youtube video? thanks! please see advice offered here: button layer on youtube video gets hidden   tlcmediadesign offered following: i think best bet create html page html5 video , vtt closed captions. place buttons there in html file. zip , import web object.   i'm when video goes full screen, nothing on top though. More discussions in Audio/Video adobe

Not connected?

upon opening photoshop, tells me signed in on other computers (which normal thing considering share account dad) , when click "sign me out of 1 the devices," loads 5 minutes , tells me not connected internet though am. are trying deactivate adobe products. if able connect adobe activation servers? seems timing out? supply pertinent information quicker answers the more information supply situation, better equipped other community members answer. consider including following in question: adobe product , version number operating system , version number the full text of error message(s) what doing when problem occurred screenshots of problem computer hardware, such cpu; gpu; amount of ram; etc. More discussions in Photoshop adobe

Can numbering (in bullets and numbering) be automated to increment?

what trying number in increments of 10, starting @ 00. have far ^h-^#.^t,  puts in chapter number, dash, integer, period, , tab. there way change integer increment. example - 35-00, 35-10, 35-20, , 35-30 - 00, 10, 20, , 30 don't have typed in?   i not find if indesign type of formula this. thought of using text variables if going create variables 00, 10, 20, , 30, may make styles each, have been told won't accepted client - don't want style every single number. , not running head, won't work.   this paragraph style applied first line of each section of chapter.   i not coming else. suggestions appreciated.   thanks. i'm not sure trying (a picture sure help), adding 0 after number marker -- ^h-^#0.^^t -- work? More discussions in InDesign adobe

Photoshop CS5 (Yosemite): URGENT! totally broke!

dear all,   i can't copy , paste selected areas on images in photoshop cs5 (yosemite 10.10.5), neither can copy , paste (or drag) , layers onto new file (they don't show on new file).   i've cleaned preferences, installed java os x 2015-001 few times, restarted imac , still no help. i uninstalled adobe photoshop cs 5 , installed link below, my master suite serial number doesn't work it (it's authentic copy)  download cs5 products   i couldn't find cs5 master suite uninstaller anywhere in applications . it's messed up! i'm left without photoshop. please help! thank you! hi ml,   you can use adobe cc cleaner remove adobe applications machine. link: use adobe creative cloud cleaner tool solve installation problems   after removing leftover files restart system install complete version of cs5 master suite and activate it.   let know if helps.   regards, ~mohit More discussions in Photoshop adobe

I have a new computer and need to reinstall Adobe Acrobat Pro X. Where can I find the program for download and installation?

i purchased adobe acrobat pro x in 2010. got new computer , need reinstall program. can find program can download , install it? please download product again below link: http://www.adobe.com/downloads/other-downloads.html   hope helps.   regards megha rawat More discussions in Downloading, Installing, Setting Up adobe

i am trying to load my books on a new laptop and get this error: E_ADEPT_INTERNAL

i had new laptop because old 1 got ruined. unable turn old 1 on , cant erase authorization on laptop. have authorized new laptop , loading book when try load error: e_adept_internal. have books loaded on work computer need have them @ home well. appreciated try this: error "e_adept_internal" | download protected e-book | digital editions More discussions in Adobe Digital Editions adobe

I just thought I added 8 images to my library and turns out it licensed them all. Very tricky! Soooo bummed as I there is only one I want to use and there goes 8 of my images!! Can I please reset everything and start over?? Brand new to this,so this been

i thought added 8 images library , turns out licensed them all. tricky! soooo bummed there 1 want use , there goes 8 of images!! can please reset , start over?? brand new this,so been horrible first-time user experience! hi there   i'm afraid it's not possible reset once image has been licensed.  gesture of goodwill have added 7 license credits account replace ones licensed in error.   thanks   bev More discussions in Adobe Stock adobe

Change PDF open document settings.

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hello;   i using adobe acrobat xi pro 11.0.13.   i linking 2 adobe files on website displaying differently. how change settings on adobe pdf when file opened?   this how first link opens pdf in browser (internet explorer). includes pdf tools , other options not want.   this how second link displaying pdf in browser (internet explorer). shows pdf page , that's it. need.   i need them both display second 1 can't seem find out how in adobe settings.   i opened both files in actual folder pulled from/linked , open in same way above examples. seems there way change default settings/view when pdf opened. tried changing settings in edit, preferences, page display among couple other places can't seem stick. 1.  go file>properties 2.  in document properties window, select initial view tab 4.  in document properties window, in user interface options section make customizations 5.  in document properties window, click ok button 6.  go file>save 7.  close document 8. open docum

General Advice re Database connections

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hi   i looking @ converting existing form current configuration data user entered, configuration form pulls data database stored on network share.   my question versions of acrobat / reader / livecycle required achieve this. have looked @ diagram below exaplins lot want check understanding the above suggests use database connection need 'reader enable' form using livecycle re? correct? there anyway use database connection without re?   if way forward options regarding re? exactly? how license work? approx cost?   if makes difference - form used <500 times in it's lifetime. users have reader only.   can share experience / knowledge here please?   many in anticipation   ellis bump     anyone?   thanks   ellis More discussions in LiveCycle Designer adobe

¿Como se abren dos pdf en ventanas distintas?

no puedo abrir dos pdf distintos en distintas ventanas. los abre en una misma ventana y hay que ir cambiando de uno otro. tengo dos pantallas en el ordenador y me es muy útil poder abrir cada documento en una pantalla. hi isaac,   what version of acrobat using , os version?   regards, rahul tyagi More discussions in Acrobat Reader adobe

パソコン起動時エラー

はじめて投稿させて頂きます。   パソコン起動時に以下エラーが発生するようになりました。 通常運用に支障はないようです。   【エラー内容】 adobearm.exe - エントリポイントが見つかりません。 プロシージャ エントリポイント create process tokenw が ダイナミック リンク ライブラリ advapi32.dll から見つかりませんでした。   【動作環境】 windows xp sp3 adobe reader xi   【やった事 対処】 1.dll破損を疑い、Cドライブのディスクチェックを行ってみましたが、チェックエラーは検出せず、   パソコン起動時のエラーも改善されませんでした。 2.システム構成ユーティリティ > 『スタート』タブ > 『adobearm』のチェックを外すことにより、   パソコン起動時のエラーは表示されないようになりましたが、根本的な解決になっておりません。   システムの復元、dllの入れ替え、その他対処方法ございましたら、ご教授願います。 また、不足情報などございましたらご指摘ください。   以上、よろしくお願い申し上げます。 Acrobatコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Elements9 no longer access Shutterfly to upload prints

elements 9 no longer upload prints shutterfly after not using several months.  order prints greyed out in menu shutterfly service no longer integrated photoshop elements   thanks, anwesha More discussions in Photoshop Elements adobe

I can use a book only on this Mac. I couldn't find code ADE anywhere.

hello. firstly bought book , downloaded ade , asked me id didn't registry , can use book on mac. download ade web site , doesn't sent me code or number , couldn't find anywhere. need use book not on mac ? the adobe id e-mail-adresse of adobe account. password same of account.   the problem issue is, must authorize digital edition open ebook first time. in step ebook linked adobe id. if forget before open ebook must contact seller new ebook download. More discussions in Adobe Digital Editions adobe

How do I sign an "open fill able document" with an electronic signature?

i have adobe creative membership,  able sign , fill first few documents open online. latest document not let me sign did upgrade adobe dc. received message " open fill-able pdf form form not let drag , drop saved information" before upgraded able sign , verify signature , cannot sign electronically. must sign document electronically how can this. moving acrobat More discussions in Acrobat Feature Requests adobe

Muse CC et nouveaux widgets

bonjour,   j'ai voulu ajouter de nouveau widgets offert gratuitement via 123muse.com lorsque je l'installe, ce message apparait :   une erreur s'est produite lors de l’importation de la bibliothèque « rss_blog.mulib » ; format numérique « 309 » inattendu. vérifiez si une version plus récente de muse est disponible. j'ai téléchargé adobe muse il y 11 jours et je ne trouve pas de nouvelles versions. je me dis que le problème doit être d'un autre ordre. quelqu'un peu me donner un coup de main? joannie je me suis inscrit  sur 123muse.com pour tester et sur ma machine win 7, aucun problème d'installation du widget twak! désolé de ne pas pouvoir t'aider. More discussions in Forums en français adobe

I accidentally checked French when asking for more info on Muse.

i have not installed app. in french. wanted have @ app. how change language.   thanks in advance.   rob if want change language app installed on computer, need change language preference, uninstall, and reinstall the app.   you can creative cloud desktop app. please see document details: adjust install language .  apps  installed after language changed in newly configured language. hope helps.     regards megha rawat More discussions in Adobe Creative Cloud adobe

I recently bought a Macbook Pro because my Dell crashed. I have my product serial number and my product disk for Adobe CS6 Extended. I've downloaded the installer off of Adobe's site, but it says my serial number is invalid. My serial number is NOT inva

i bought macbook pro because dell crashed. have product serial number , product disk adobe cs6 extended. i've downloaded installer specified adobe mac software.  installer says serial number invalid.  correct serial number.  have serial number on product box , listed under "my products" on online adobe account on site.  do download cs6 extended onto new computer? please refer links below.   invalid serial number error error "the serial number not valid product" | creative suite   hope you.   regards, anupriya khare More discussions in Downloading, Installing, Setting Up adobe

My library won't load on Adobe Stock website

hello everyone!   not sure what's changed, last day or so, when click on library in upper-right corner, grey windows each of sub-libraries, , when click on 1 of these i'm greeted blank page. no links download or anything.   i'm on mac running os x el capitan 10.11.1. i've tried clearing cache in safari, clearing cookies, etc. i've tried in chrome , gotten same result.   frustrating. thoughts? thanks! More discussions in Adobe Stock adobe

急ぎ解約を行いたいがやり方がわかりません

よろしくお願いします。困っています。 解約方法については下記にまとまっています。 creative cloud サブスクリプションプランの解約方法 サポート総合案内 (Japan) でのその他のディスカッション adobe

Installeren Creative Cloud

hey, i noud van der bruggen <e-mail removed moderator> have subscribed creative cloud. the installation failed me because work program aborted. on desktop or app not open. when try open shows 1 error. if bridge see name in , information correct. now uninstall can lost mails codes since disappeared problem. so have no more information. can tell me information please resend.     like operate cc correctly on macbook pro cc. sincerely, noud van der bruggen.       hallo, ik noud van der bruggen <e-mail removed moderator> heb een abonnement genomen op creative cloud. het installeren lukte mij niet omdat het programma werk afgebroken. op het bureaublad staat wel de app maar die opent niet. als ik probeer te openen geeft hij aan   fout 1. als ik bridge zie dan staat mijn naam erin en mijn gegevens zijn correct. nu zou ik deinstalleren kunnen doen maar ik heb mijn mails met de codes verloren omdat door een ander probleem verdwenen. ik heb dus geen gegevens meer. kunt u mij alle geg

trial problems

i downloaded creative cloud mac , says on little widget in task bar top says 30 days trial has begun, there's no option open lightroom app itself. checked applications folder , it's not in there either. hi josey,   could please open creative cloud desktop application or little cloud widget on task bar , go app section , check whether have option install lightroom or not.   regards sarika More discussions in Lightroom Classic CC adobe

GPU Acceleration don't activate

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a colleague own dell m3800 qudro k1100 nvidia graphic cards.   the gpu working fine on photoshop ai don't want activate gpu acceleration.   is normal ? jean-michel,   the card not mentioned here,   https://helpx.adobe.com/illustrator/system-requirements.html   but believe should covered when both quadro 2xxx , quadro 6xx mentioned.     you may need ask adobe in chat here, (just click still need button straight away),   creative cloud support (all creative cloud customer service issues, chat open between 5am , 7pm pst on workdays) http://helpx.adobe.com/x-productkb/global/service-ccm.html   or here,   adobe phone support (only cc/cc2014/cc 2015, see different workday hours depending on country), http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html More discussions in Illustrator adobe

Why two versions updates for Acrobat Reader?

hello,   i confuse path follow update acrobat reader.. there 2 versions getting updated.. 10.1.15 10.116 11.0.12 11.0.13 why 2 versions still available? what differences? what should used?   thanks,   dom adobe provide support older versions after new versions released. latest version reader dc, adobe still provide updates reader 10 , 11. updates older versions security fixes, while updates current version may include new/updated features. 1 depends on version have installed. More discussions in Acrobat Reader adobe

Does anyone know how i load and use a previously purchased font in Indesign Creative Cloud?

does know how load , use purchased font in indesign creative cloud? please refer: http://www.adobe.com/products/type/install-instructions.html   hope helps.   regards megha rawat More discussions in Creative Cloud Download & Install adobe

Can Photoshop automatically detect a horizon and straighten

straightening images contain horizons common task done many times many people.   it seem automated somehow. given advanced nature of , capabilities of "content aware", detecting horizon appears feasible function..   is there way of avoiding manual process of "drawing" line @ horizon , applying straightening?  if not, make sense new feature?    imagine being able batch horizon straightening process   thanks,   john go under eye drop tool , find ruler tool   use ruler tool draw line across horizon   go "image"  select image rotation/ arbitrary , rotate images horizon More discussions in Photoshop adobe

Colorful checkerboard pattern on monitors while playback is at rest

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i on macbook pro (retina, 15-inch, mid 2014) running osx 10.11   today updated cc 2015, experienced same issue in cc 2014 last week.   my issue seems simple describe. program , source monitors show when @ rest (nothing playing) - pixelated image crazy colors. play clip (in either) picture returns normal , plays in perfect color , clarity, returns error state when clip stops. not personal doesnot use search anymore, forum flooded this.   issue el capitan, set mpe software in project settings More discussions in Premiere Pro CC adobe

I still can't purchase ANY product, because system won't let me and I can't get any help at all!!!

i still cannot purchase products here... because country registered uk... live in finland... , system wont let me purchase , change.... no 1 me also... want purchase product... m fed trying contact people through system... because no 1 me... have tried contact , searched god-knows-how-many-times moving correct forum.   please let know product(and version ) want buy.   regards ~ akash More discussions in Adobe Creative Cloud adobe

how to turn off notification sound on Acrobat DC ?

after hide toolbars, shorter black toolbar appears instead. every time type on number of page in document want go, , press enter, there notification sound. why so, , how can turn off? thanks. hi asinusaureus ,   are talking floating tools bar @ center bottom of screen?   notification sounds part of windows os.   regards, aadesh More discussions in Acrobat Reader adobe

CC is asking me to sign in but then it says you are signed out.

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cc asks me sign in says have signed out , asks me sign in again. i've been using cc months , happened morning. click sign in , same. i'm going round , round in circles. hi andrea,   please refer : adobe creative cloud sign-in errors   there steps described in "you've been signed out" error every time try sign creative cloud desktop application.   let know if worked.   regards rajashree More discussions in Adobe Creative Cloud adobe

why does it look impossible to cancel membership of Adobe products through your website? I have a Photoshop CC, Illustrator CC and Acrobat Pro DC. Need to cancel 2 of these, for some reason the cancel tab never shows up.

- online forums no - checked lot of similar queries , questions - customer support number not respond either hi,   please contact support through call/chat cancellation requests , billing queries: contact customer care **be sure remain signed in adobe id before accessing link above**   you may refer document below: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html   please go through adobe - subscription terms as well.   regards, sheena More discussions in Adobe Creative Cloud adobe

I have Adobe Lightroom CC with camera raw 9.2.Not opening CR2 files of Canon G3x

i have adobe lightroom cc camera raw 9.2. have canon g3x. when click on import , select cr2 files , import,i message"the following files not imported because not read." also, camera set record raw , jpg jpg files don't show no matter how try open them???? hi jm.samuels@att.net ,   are importing images straight sd card or have used image transfer software.   for showing jpeg file on import window follow below steps.   go lightroom preferences click on general tab check option " treat jpeg files next raw files separate photos" restart lightroom     regards, ~mohit More discussions in Adobe Camera Raw adobe

FLASH AS2 Controlling main swf plaback from loaded swf

hello,   i have 2 swf files. main swf (main.swf) loads swf (external.swf). current code in main swf loads external swf is:   stop(); this.createemptymovieclip ("holder", 1); holder.loadmovie ("content/swf/m01/disclaimer.swf");   then loaded swf should unload on click event , main swf movie should resume play. the code in swf file is: on (release) { _level0.gotoandplay("hidemsg"); _parent.unloadmovie("content/swf/m01/disclaimer.swf",1); }   the external swf loads , unloads perfectly, main movie not seem resume. when try use _level0.play, seems reload , restart main.swf file.   any appreciated. laura i not sure maybe there's stop() method on frame "hidemsg" try go next frame , play. More discussions in ActionScript 1 and 2 adobe

Illustrator cut/paste is WACKED.

i purchased new macbook pro retina (yosimite) , i'm hating every moment of far adobe products.   i'm not sure if these related retina (like photoshop issues) or if these recent updates illustrator i'm having 2 issues:   1. want paste object (photo or vector) in center of artboard. years, command 0 put artboard in center of window, paste defaults dead center of artboard. now, not work if have rulers turned on.   2. additionally, if have photo masked inside square , cut , paste artboard (and artboard centered in window), paste placement centered according image inside mask. it's never done in 20 years i've been working in illustrator.   the ridiculous resolution issues in photoshop adobe , retina inexcusable, plain simple. if design web, images 1/2 size should when viewed @ 100%. can view them @ 200% image blurry. serious? safari can adjust retina adobe can't. wow. More discussions in Illustrator adobe

I need to place the watermark on the photos of the collections to be shared

i need place watermark on photos of collections shared . possible ? thanks hi,   you can place watermark on images @ time when export images lightroom.   check document below details.   export , watermark photos | adobe photoshop lightroom cc tutorials   thanks More discussions in Lightroom Classic CC adobe

At Pittsburgh Post Gazette Archive site downloading images as pdf's are a file size of zero - won't open -

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adobe reader dc works perfect in other instances.  when download on sister site, newspapers.com image downloads pdf file, file size there , files open.  on pittsburgh post gazette archive site, same option download image takes longer do, create pdf file, file size 0 , not open (nothing open).   i have contacted support on site, , asked me questions laptop, ie, chrome , firefox, etc. tell me cannot duplicate problem.  updated , current.  got nothing after week.  sent request in 3 days ago, got confirmation of them receiving request, nothing else since.   i don't feel problem adobe's error, have no go this.  others can duplicate problem, other friends of mine have no problem ever.   below error when download image pittsburgh post gazette archives.   please help.   dar       hi darlenep8349116 ,   either pdf corrupted or not downloaded properly. please try download again & try open acrobat reader dc.   also, share link downloaded pdf, can test @ our end.   regards, aadesh M

I have to convert some old quarkxpress (v.3.2) files to a modern file type using ID and the fonts nor can be found neither be replaced.

hello name christos , new indesign. have convert old quarkxpress (v.3.2) files modern file type , make them available in pdf format. opened them in indesign, there lot of missing fonts, , text appears corrupted. missing fonts old greek fonts macos (like grtimes, lctimespolytonic, ub-times, times) made without unicode rules , cannot found anywhere. found original font files in old macintosh (1999) , tried convert them using fontforge software ttf file windows. convertion latin fonts succesful greek fonts failed. there solution? real problem fonts old , cannot found purchase them, , cannot change them font because can't read @ all! i may missing something, there reason don't load old fonts onto system? format fonts currently? postscript? More discussions in InDesign adobe

Will Dreamweaver CS5.5 run using Windows 8.1?

will buying new laptop (old 1 used windows vista). new 1 running either windows 8.1 or windows 10? dreamweaver cs5.5 compatible either (or both) 8.1 or 10? compatibility guidelines on adobe site imprecise. it should run ok on win 8 or 8.1. it's uncertain win 10.  test first on 2nd computer.     nancy o. More discussions in Dreamweaver support forum adobe

How can I prevent button tooltips from being displayed?

hello,   i'm using button tooltip text programming purposes (sorting script). don't want them shown visitors.   is there sort of code prevent button tooltips showing? thank you.   dmitry the problem resolved. no required. thank you. More discussions in Help with using Adobe Muse CC adobe

i cant email my documents

i cant email documents hi faithf87240482,   please provide more details issue facing error message can help. please let know workflow, product & os info, screenshot (if possible).   thanks, abhishek More discussions in Acrobat Reader adobe

cancel account please

hi, i'd cancel account. i'm changing jobs , i'd transfer paid account to email address. thanks.   please contact support through call/chat cancellation requests , billing queries: contact customer care **be sure remain signed in adobe id before accessing link above**   you may refer document below: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html   please go through adobe - subscription terms well. More discussions in Adobe Creative Cloud adobe

Why are .xmp files being made each time I modify them in Camera Raw?

all images have modified in camera raw have .xmp file next thumbnail in bridge. if delete them , reopen in bridge reappear. how rid of them? these files listed in filter menu in bridge. hi tisker,   please follow below steps.   > launch bridge > click on edit > camera raw preferences(in windows)           bridge > camera raw preferences(in mac) > select ignore sidecar “.xmp” files in dng file handling section. store adjustments dng files in dng files themselves.   hope helps.     ~mrinmay More discussions in Adobe Camera Raw adobe

'Hyperlink' checkbox is disabled while creating merged document (PDF)

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hi,   problem: i trying add hyperlinks text in indesign template creating merged document ( indesign data merge feature ). hyperlinks not shown/transferred pdf files. problem seems export pdf feature in data merge.   observed: i observed hyperlink checkbox disabled on 'export pdf' dialog.   steps performed: data merge -> export pdf -> include tab -> 'hyperlink' checkbox disabled. i have tried changing presets , created new presets allow hyperlinks when new preset selected 'hyperlink' check box disabled. can let me know how enable it.     i have attached screenshot of dialog box. it great if 1 can me out.   you have compatibility set ancient acrobat 5. why not bump notch or 3 , see hyperlinks come alive? More discussions in InDesign adobe

Student's 'All Apps' package price

hi,   currently price of 'all apps' students £15.49/month. after first year goes 'current-standard price'. how standard price years after 1st discounted year?   thanks, hi,   the standard price after 1 year   £19.43 / month . More discussions in Adobe Creative Cloud adobe

I have 2 related questions: does MX7 code convert to CF11 without much difficulty? is MX7 compatible with Oracle 12C?

we are planning migrate mx7 cf11 , trying determine how effort take.  in meantime, using oracle 10.2 getting pressure migrate oracle 12c before migrate cf11.  possible? thanks this depends on code. might find no code needs touching , works fine, may find large parts need rewriting.   some code have been depreciated since cf7 , wont work in cf11. best bet install cf11 trial / dev edition , see breaks. there feature in cf 11 administrator called code analyzer check code , tell there problems.  not perfect give idea of obvious changes need done.   oracle 12c supported cf11. have problems getting working cf7. More discussions in ColdFusion adobe

PrPro 2015 - PC - Source & Program Monitors, Lumetri Scopes not refreshing, then exiting PrPro, window closes BUT never leaves "Processes"

win10 on brand spanking new msi gs60 skylake i7 6700hq 2.6ghz, nvidia 970m 3 gb, 16gb ddr4, running updated 2015 prpro. os , apps on ssd, source files on hdd, cache/database/scratch on hdd   i've had pc couple weeks. installed adobe suite , few other utilities. until last night, able edit , render without major issue save infrequent short periods of program monitor not displaying playing or scrubbing. program catch , scrub. had issue on of freezing while trimming, whereby unchecking "composite preview during trim" in timeline fixed it.   then last night started having new issue cannot scrub clips in source or program monitors. clicking on individual clips in timeline allows me see info in effect controls, lumetri panel etc cannot see displayed in program , source monitors or lumetri panel. clicking on lumetri after effects leaves effects info up. when exit prpro remains running in processes indefinitely tying 2 gb ram , 17% cpu. have manually kill process prpro restart.  

AE cc - can it run on my iMac ? what can i do?

i have imac 27 inch mid 2010 2.93 ghz intel core i7 4g 1333 mhz ddr3  ali radeon hd 5760 1024mb  ----  downloaded adobe after effects cc , asked more powerful graphics card how do can run ae cc?   what should , options signed adobe ae cc   thanks after effects what mean when say" it asked more powerful graphics card "? exact message see? More discussions in After Effects adobe

my lightroom not work

hi hi tonym,   could please explain more issue.   what not working in lightroom are getting error code lightroom version..?     regards, ~mohit More discussions in Lightroom Classic CC adobe

how to clear Recent items when right-click on Acrobat tab on the taskbar ??

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when right-click on acrobat tab on taskbar, given few options such pin program taskbar, close window, etc...   does know how clear recent items when right-click on acrobat tab on taskbar (see snapshot below)?   option "remove list" removes 1 document @ time. know how remove @ once? recent items shows when right-click on taskbar called jump list.   any great appreciated. thank in advance.   btw, note, setting "documents in used list:" 0 didn't clear recent list can see in snapshot below (via edit ==> preferences ==> documents under categories )   hi ,   please launch acrobat>navigate edit>preferences>documents>you select documents in used list '0'. this not show documents in used list once select them '0'.   regards sukrit dhingra More discussions in Acrobat Reader adobe

Help Cleaning up Vector Black and White Logo - removing hidden vectors?

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i've got vector line art problem. received bad, sloppy piece of illustrator art...lots of misaligned strokes , shapes. issue needs cleaned vector-based output hidden mess impacting output. image, below, on color background client approved art as-is, you'll see in hidden line art mode of it's misaligned. i'm looking method clean without tons of hand manipulation. want visible remain vector , have fills disappear , take away overlapping strokes.   what's automated way approach this? pathfinder tools? ideas approaching it?   i appreciate help.   seth   it looks white separate shape, below black line work. place notice duplicate lines.   you temporarily hide white shape(s) select black lines , convert "live paint". "filled" "none". triple-clicking area live paint bucket tool fill closed spaces white. fill other colors needed.   if you'd rather have separate white shape background can can still use live paint convert simple shape expa

Why doesn't https://creative.adobe.com/educard/wah load?

i'm trying redeem serial code redemption code got university's software portal site https://creative.adobe.com/educard/wah not loading. do? please refer: redemption code help   hope helps.     regards megha rawat More discussions in Adobe Creative Cloud adobe

Why has my CC folder disappeared and sync broken?

pretty sure happened after rolled osx el-capitan yosemite (necessary keep using m$ office)...   my cc folder has disappeared finder. , in cc app preferences, under "files" if select sync "on" folder location remains greyed-out. cannot specify , not re-appear toggling off on.   the files still there viewed online in browser.   anyone know how fix? moving file hosting, syncing, , collaboration More discussions in File Hosting, Syncing, and Collaboration adobe

Some of the application components are missing?

our careers need editting photos of our day. recently, when selecting photo in bridge (to open , edit in ps) message, "some of application components missing application directory, please reinstall application." photo not open in ps. here specs: osx 10.10. cs5. uninstalled both bridge , ps using attached uninstall program, manually, , 3rd party program. reinstalled each program each time. still unable open image. wrong? hi,   please follow instructions mentioned on document below.   error "application components missing" | starting photoshop, photoshop elements | mac os   thanks More discussions in Bridge General Discussion adobe

Top of page cut off in full screen view

i saved word document pdf , opened on mac in acrobat reader discover when in full screen mode pages have top inch or cut off this doesnt happen when put on windows pc suggesting issue acrobat reader on mac hi joew123456789 ,   please let me know steps followed create pdf?   regards, aadesh More discussions in Acrobat Reader adobe

Polygonal Lasso Tool - Warning no pixels are more than 50% selected. The Selection edges will not be visible.

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i have tried hours without success clip portion of photo using "polygonal lasso tool" , keep getting error "warning no pixels more 50% selected. selection edges not visible".  no matter solution seems suggest change "feathering".  i've done that.  repeatedly 0 success.  there has solution.  can please?  thank you.   brian stephens you set feather in tool options bar 0 px (zero) before using polygonal lasso tool?     More discussions in Photoshop adobe

Exporting flagged photos to other catalog

i have made little mistake... @ point accidentally flagged of photos. did not notice , continue doing lot of metadata related work. time noticed flagged late... i've made changes make worthwhile go earlier version of catalog.   so have backup of catalog correct photos flagged, , recent catalog using containing loads of new metadata.   there 950 photos flagged, bit flag hand... there clever way unflag photos accidentally flagged?   maybe exporting correct flagged photo's, importing them means there duplicates , apply flag on originals of duplicates... i'm thinking aloud. appreciated. hi,   you can select images have accidentally flagged , un-flag them.   thanks More discussions in Lightroom Classic CC adobe

Additional Subscription Requires New Adobe Account?

i have subscription adobe cc (full) installed on 2 macs. want add subscription photography plan—lightroom , photoshop—for 2 other macs. can't figure way subscribe current adobe id. need create new adobe id new subscription? if so, need use different e-mail address or different password?   thanks! you need purchase on different adobe id. need use different email address that.   regards, anupriya khare More discussions in Adobe Creative Cloud adobe

Search: Plugin/Script for InDesign catalogue in 2 languages

hi there,   my problem following:   i'm making catalogue in 2 languages on 300 pages. language , language b separated, each 1 has own layer.   the client wants following feature:   if there change in language on layer there should automatic pop-up window/a preflight info/a marked text before exporting document. the pop-up window should inform user change has been made , tell him check if change language b on layer b necessary.   thank in advance taking time read , me!   kind regards pb More discussions in InDesign adobe

updating mac os

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i updated mac os latest version osx elcapitan blackmagic drivers intalled cant run.cant preview premiere projects on external monitor.does mean drivers cant run on mac os elcapitan or need updated version More discussions in Premiere Pro CC adobe

After Effects very slow on El Capitan when working with network shares?

hi all, after upgrading work machine el capitan, after effects slow, barely usable anymore. work on particular project tiff-sequences located on file server. loading tiffs seems take forever, each frame hangs on "retrieving frame" while. saving , loading project slow too. the problem not server or network connection. same project reasonably fast on 10.10. if open tiffs in finder, normal. if open project in windows, installed on same machine, normal. anyone has same problem, or solution this?   thanks   konrad hi konrad,   do have third party effects, plugins installed on machine?   go mac hd or startup drive>library>application support>adobe>common>plugins>7.0>mediacore. if yes, move of them desktop , make mediacore empty. once done launch after effects , check.   also, try rename adobe folders old_adobe found in below locations.   mke sure adobe apps closed.   go documents , rename adobe folder old_adobe (do not delete folder contains customized settin

Still No Windows 10 Version?

how there no windows 10 version offered on dropdown os on download/update page?   windows 10 has been out months , still hasn't been updated?  refuse install version earlier os may create security and/or other issues have disabled in browser.    i find difficult understand how company size of adobe can't manage update it's website , software.   (also got love way site lets type in question asks login , wipes typed, wasting more of time adobe)   anyone else had same issue? hi enhaxed ,   are referring adobe flash player install versions page?  if so, appears oversight , escalating appropriate team.  can select windows 8 option download either npapi or ppapi plugin.  of windows 8, microsoft embeds flash player in internet explorer, , edge (in win10), , due ones release flash player updates internet explorer , edge via windows updates.   -- maria More discussions in Installing Flash Player adobe

I am trying to authorize Digital Editions to allowmw to Read Overdrive books from my library

i have downloaded digital editions , installed adobe identity authentication. have followed set of instructions de-activate authentication , re-authenticate overdrive digital editions not allow me delete activation , not accept second authentication.   can me? moving adobe digital editions More discussions in Adobe Digital Editions adobe

light room is unresponsive, slow, freezes

light room unresponsive, slow, freezes , not allow me escape, close app or anything hi jackg ,   greetings!!! sorry inconvenience. what version of lightroom ? what operating system using ? what exact workflow ?   regards jitendra More discussions in Lightroom Classic CC adobe

I have a Adobe Illustrator10 Disc program was installed on my old computer. My new computer does not have a disc drive. How do I download the program?

i have disc , product number. there location on adobe site facilitate download disc of illustrator 10. have buy zip drive? how program have paid years ago on new computer no disc drive. please refer: http://www.adobe.com/downloads/other-downloads.html   hope thsi helps.   regards megha rawat More discussions in Downloading, Installing, Setting Up adobe

Are payments taken out monthly or all at once?

are cc payments taken out monthly or @ once? you can find different creative cloud plans here: creative cloud membership plans there plans individuals, businesses, students , teachers, , schools , universities.select appropriate tab see pricing details.   stock membership plans   the following plans available: photography :                               annual plan paid monthly or prepaid annual plan single app:                                   monthly plan complete/all apps:                    annual plan paid monthly, annual plan prepaid, or monthly plan complete adobe stock:    annual plan paid monthly   creative cloud page: creative cloud   regards megha rawat More discussions in Adobe Creative Cloud adobe

Что мне нужно делать, если я захочу переустановить операционную систему?

Здравствуйте. Насколько мне известно, использование одной подписки возможно только на двух компьютерах. В настоящий момент использую creative cloud на двух компьютерах с установленной windows 7. Что мне нужно сделать, если я захочу переустановить на одном из них (или на обоих) операционную систему на другую? Или захочу обновить "железо" или заменить компьютер так же с переустановкой ОС, или без нее. Проще говоря, к чему привязано ограничение на использование одной подписки на двух компьютерах, - копии ОС, железу, или одновременной активности учетной записи adobe на двух компьютерах? cloud subscriptions linked adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html More discussions in Adobe Creative Cloud adobe

El Capitan causing major Premiere Pro input / playback lag

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  here i'm using updated premiere pro cc 2015 , nvidia drivers / cuda drivers well.   most recently, playback of clips in timeline takes longer start up, leaving ins, outs, , markers takes minute pick therefore leaving erroneous marks. seek indicator needs time "catch up" , runs rampant after playback has stopped.   occasionally, playback causes system crash , forces restart.   is known issue these settings setup? hi helen, first of all, os x 10.11 not yet supported premiere pro. have update coming shortly, however, may address of these issues. personal recommendation and of team remain on os x 10.10 time being. if cannot downgrade os, or rather wait update, can update os x 10.11.1 fixes 1 particular bug.   some troubleshooting may want try: after updating os x, first thing check every time make sure adobe folder permissions set properly. suggestion follow process after every major update of os x. solves lot of issues. the hardware requirements cc 2015 greater, drop p

How do I upgrade from Acrobat 9 Standard?

i have acrobat 9 installed , upgrade x, xi or dc. how do this? i believe need x or xi upgrade dc available purchase through adobe.   plans , pricing | adobe acrobat dc More discussions in Installing, Updating, & Subscribing to Acrobat adobe

i tried to installe a trial version from photoshop cc and a windows appairs and says: 'creative cloud is restarting' and the installation stops

i tried, adobe acount, installe trial version photoshop cc. goes while installing photoshop, windows appairs , says: 'creative cloud restarting'. installation stops , can repeat installation, every time ater few minutes message comes again , installation stops. removed adobe programs freom computer does'n t help. do wrong hi,   kindly remove creative cloud app , adobe application manager using - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html install creative cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html More discussions in Creative Cloud Download & Install adobe