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Showing posts from January, 2014

Rendered files, saved project, closed and restarted, files not recognized as rendered?

rendered files, saved project, closed , restarted, files not recognized rendered?   just signed up, downloaded appcc, set scratch disks folder on desktop, loaded 4k footage lives on desktop, started rendering. half done 1 hour later. saved project, closed program. opened again, loaded same project, files no longer rendered. scratch disks unchanged. wtf my workaround 'lost' preview files in premiere More discussions in Premiere Pro CC adobe

I can´t pay my bills anymore. The abo is recalled now and I want to know if there are any admonitions I have to pay!

dear support-team,   i can´t pay bills anymore. abo recalled , want know if there admonitions have pay! i updated payment details 6 times already,but doesn`t work. talked colleague (in german) 2 weeks ago , told problem. please send me bill address post,so can transfer amounts you. abo activated, when pay owing bills? with regards, sarah merz for link below click still need help? option in blue area @ bottom , choose chat or phone option... make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser. creative cloud support (all creative cloud customer service issues) http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvmn ) More discussions in Adobe Creative Cloud adobe

I downloaded and installed your Lightroom. I start it - it just keeps hangs on the screen and nothing else. No reaction.

i downloaded , installed lightroom. start - keeps hangs on screen , nothing else. no reaction. win 8. (don't want win10, want use ... application 30 days) hi alexeye,   please disable graphics processor device manager , launch lightroom.   steps:   open control panel<< open device manager go display adapters right click on listed gpu<< disable it.   launch lightroom once open   go lightroom preferences edit menu click on performance tab uncheck graphics processor   then, go general tab uncheck option " show add photo screen " restart lightroom   finally, go device manager<< enable gpu refer: adobe photoshop lightroom | lightroom graphics processor acceleration (gpu) troubleshooting & faq   let know if helps.   regards, ~mohit More discussions in Lightroom Classic CC adobe

What do you guys recommend as max and min page width, considering the sizes of monitors being used today?

i'm curious other people using makes sense... this majorly depend upon target audience. please check out similar post : what standard size website??   thanks, sanjit More discussions in Help with using Adobe Muse CC adobe

Re: Applications missing from Creative Cloud Desktop application

hi jeff   i having similar different problem.   my copy of incopy cc 2014 no longer start said application not complete had occurred installed directory.   i ran un-installer incopy cc 2014 , deleted folder (maybe should not have done this).   now when go creative cloud , chose previous version neither cc2014 nor cc version show incopy.   i assume local database mixed somehow. how can resolve?   thanks andrew branching new discussion.   andrew please utilize uninstallers remove adobe creative applications.  can find details on how remove installed applications @ uninstall or remove adobe creative cloud apps .  once have removed incopy cc 2014 see download , install adobe creative cloud apps information on how reinstall incopy cc 2014.  want choose previous version option install incopy cc 2014. More discussions in Creative Cloud Download & Install adobe

Samsung .SRW in Lightroom Mobile

it'd nice if devs include samsung's .srw raw format legitimate file type in lightroom mobile.  i'd not having manually upload them when can auto-upload jpgs. this open forum "some" adobe staff participation https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform feature requests or bug reports More discussions in Adobe Creative Cloud adobe

Beginner needs help on calendar template

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hello.   i have been pulling hair out morning try create 2016 calendar using indesign template magcloud.   essentially, problem every time try , place image file first page of calendar (which cover ), gets placed in vertical orientation - should horizontal every other page in design. if try , rotate frame layer(?) underneath not follow suite.   i'm beginner, hope can help!.               see little symbols beside pages - means pages rotated.   you can right click on them , choose clear page rotation.   what's happening you're working on layout that's rotated 90 degrees, when place image it's placing upright, have rotate image 90 degrees.   or if replace image, make sure double click image , selects graphic, choose rotate there.   https://helpx.adobe.com/indesign/using/pages-spreads-1.html indesign | pages , spreads rotating page spreads | managing pages , books in adobe indesign cs4 | que More discussions in InDesign adobe

I have adobe acrobat standard Dc I bought it at staples when I go into enform it tells me I need the latest one what do I do

i have acrobat standard dc , when go enform fill out pdf's tells me need latest acrobat reader go or do hi rhondac20766843 ,   please download pdf form on system (right click on pdf link & select save download form), open acrobat & try fill form.   let me know how goes.   regards, aadesh More discussions in Acrobat Reader adobe

Cannot cancel my adobe creative cloud subscription

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hey all, starting stress me out, , i've been sent here system.   my problem when go through of steps cancel adobe creative cloud subscription, last bit , told select either call or chat options, doesn't give me either option, signed in can see in first picture i've uploaded, , when click still need button doesn't give me option go forums can see in second picture. it's if adobe beating around bush try , make me keep membership no longer want.   i trying on mac , have tried on safari , on chrome, both give me same results.   i have attached photos backup saying, want subscription cancelled because taking money not have spare.   hope hear soon.   dana no promises see if following helps...   for link below click still need help? option in blue area @ bottom , choose chat or phone option... make sure logged in adobe site, have cookies enabled, clear cookie cache.  if continues fail try using different browser. https://helpx.adobe.com/contact.html?step=ccsn_membership-

is there automatic cloud backup

does software automatically backup data or have add files want put in cloud hi,   kindly refer document below :- creative cloud | browse, sync, , manage assets   hope answers query !!! More discussions in Adobe Creative Cloud adobe

IDML crashes

since last adobe update creative cloud i've noticed documents i've created prior update crash if export them idml & try open idml file. documents open fine, it's idml file cannot open.   i figured problem might because these documents have been modified & updated since cs4 created new templates (which sophisticated & complex) , figured i'd try copy & paste data previous files new template. made sure template worked when exported idml proceeded copy document contents new template. unfortunate idml export problem persists.   i noticed text frame object styles when imported seemed create problem tried removing text object style none cause of paragraph & character styles change & wouldn't return normal if reapplied text style. , idml crash problem still remained. tried creating new document, individually created new text frames & tried copying in text. seemed work moment created new text frame in document & tried idml export & reopen,

PREMIERE CC CROP FILTER GLITCH

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hey folks,   i'm using crop filter + keyframes eliminate unwanted background elements , having issue filter wont applied during playback, nor after rendering.   will, however, work when drag playhead , scrub through clip. let go of playhead again, effect stops working.   can't screen-grab while i'm scrubbing, when do, grey blocky element in bg removed intended.   glitch/known issue solution/workaround or error in way? appreciated!   kind regards,     lachlan. think i've found solution. despite mask shape, still need adjust 1 or more of "top,bottom,left,right" values work. not sure why scrubbing through video change how filter works when compared playing back/rendering, @ least it's not broken, little un-intuitive More discussions in Premiere Pro CC adobe

LIGHTROOM 5 SER # NEEDED

lightroom 5 purchased last year cd down load, new imac not have cd drive. have product code , redemption code no serial number, checked old email , hve lost email if had 1 ser #. have tried support , redemption did not ser number because have downloaded program on old imac. how talk 1 @ adobe ser # not support lightroom on live phone.   [duplicate message deleted... posting same question more once confusing... mod] [this open forum, not direct line adobe support... need wait reply] lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html More discussions in Downloading, Installing, Setting Up adobe

Still having blur in my image

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i know i've asked before, still same problem colours blurring in image. this happens lot whenever send them client via gmail. here's example of part of image. i'm not sure why happening me whenever work on image. i need more help. i'm not clear asking. heavily compressed jpeg image , such artifacts inevitable. it's inherent in how compression works. on top of that, many online services tend re-compress images server-side save bandwidth, further degenerates compressed files. need think of using other methods , formats using pdfs , dropbox.   mylenium More discussions in Illustrator adobe

I am thinking about upgrading my computer to an Apple mac. Can I download my programs to this new computer. I currently use a laptop running Windows

i thinking upgrading computer apple mac. can download programs new computer. use laptop running windows hi des,   i see have photography subscription under same email forums .   you can have creative cloud installed , signed in on 2 computers, long use on 1 @ time. download , install did on first computer, sign in adobe account on adobe website using adobe id, download cloud desktop app, download software. sign out on computer not using: sign in , sign out of adobe creative cloud desktop app   you can download installer creative cloud here : creative cloud | creative cloud desktop . More discussions in Creative Cloud Download & Install adobe

How many computers can I install LTR and Photoshop on?

contemplating purchase of subscription ltr , photoshop. install these applications on more 1 computer? minimum hardware requirements? you can install on multiple computers , there no limit installations .   however , can activate ( sign in) full versions on 2 computers.   system requirements , please refer below link:   system requirements | photoshop More discussions in Creative Cloud Download & Install adobe

Chargement long d'une page de mon site internet

bonjour, sur l'une de mes pages du site que je suis entrain de créer, les animations (réalisées par edge animate) sont longues à se mettre en place (6 secondes). ma page:   http://jeannedarc.businesscatalyst.com/activit%c3%a9s-et-projets.html   mise à part la taille à réduire des images concernées dans les animations, y-a-t-il un autre moyen de gagner du temps ? pour l'insertion des animations d'egde animate dans mes pages web, j'ai utilisé la méthode décrite dans le tuto de m.chaize. http://fr.tuto.com/compte/achats/video/46704/player/#14-animations-html-avec-edge-animate d'ailleurs merci à m. chaize pour son tuto très inscructif.   par avance, merci. More discussions in Forums en français adobe

Ik met mijn proefversie van 30 dagen en die DPP van Canon gewend is probeer nu de map met raw opnamen te vinden in mijn computer, waar moet ik beginnen?

waar kan ik de map met raw opnamen vinden op mijn computer? ik ben net begonnen met de proefversie en ben dpp van canon gewend; graag uitleg; bedankt alvast; hi herman a.p   greetings!!! moreover not lightroom question. you can search on pictures folder of machine. also can search extension of raw file cr2.   regards jitendra More discussions in Lightroom Classic CC for Beginners adobe

How do i solve Typekit Font problems and error 500 when publishing site in Muse.

hi guys. graphic designer , student web developer. created site client using muse , have problems uploading site. typekit gives error 500 code , stops upload process both in "export html" , "ftp upload". help. appreciate it. hi kwacy,   please refer : error: not generate code   regards, akshay More discussions in Help with using Adobe Muse CC adobe

Purchased a new computer and want to transfer Lightroom 4 to the new computer

i have mac , purchased new mac , transfer lighroom 4 new mac.  need saving in lr external hard drive hi,   you can download lr onto new mac using link below: adobe - lightroom : macintosh : adobe photoshop lightroom 4.4   regards, sheena More discussions in Downloading, Installing, Setting Up adobe

How to re-install programs Photoshop & Elements 13?

hi guys,  have been using photoshop & elements 13 (teacher , student version) on pc past year or so, no problems.  upgraded windows 7 w 10 , unfortunately had major problem resulting in pc having wiped , re installed. lost of installed programs this.  went adobe store (logged account) , tried download again 2 programs, while account recognises purchased programs, there no appear anyway of re-installing them there?  how can programs pls? kglad links in reply #1 here https://forums.adobe.com/thread/1986122 may help More discussions in Downloading, Installing, Setting Up adobe

i keep getting missing files on my pictures why is this?

]] you don't give you. "missing" files of time files moved elsewhere outside of organizer. you can search in explorer/finder find , compare location written in catalog when files imported. that point reason of incorrect workflow. never move, delete or rename files outside of organizer. photoshop elements (pse) knowledge base. More discussions in Photoshop Elements adobe

Can not write to MySQL table

i haven't been able write record mysql database table; tried numerous php code lines without success must missing.   the lines above statement if(!testerr) {   -- other tests of data input on form , work correctly.  if reason testing of input fails, $tester set 't' , user returned form. otherwise following should executed. to check, added $_session lines @ top ensure vars ($taker , $purpose in $sql= statement filled.   when the /* attempt connection sequence executed , $_session not present, no data written table. when $_session included along write table code, resultant 'success'  header('location: ' ."inv_post.php");   page presents errors (invalid index in $taker=$_session['taker']. when $_session executed not write code, success page executes echo $taker , $purpose appropriately.   regards , always. tom smith   here code.  if(!testerr) within --  if ($_server["request_method"] == "post") {}   --section of code

I was using the "Fill & Sign" to complete documents and it closed all of a sudden. I am a Mac User and have been saving by pressing Command-S. I opened it up and all my fill ins are missing. I'm panicking because I spent hours filling it out

i using "fill & sign" complete documents , closed of sudden. mac user , have been saving pressing command-s. opened , fill ins missing. i'm panicking because spent hours filling out. help? hi oliver,   are using adobe reader fill-in form? was form reader extended rights enabled? (if not, please ask sender/author of pdf form send reader rights enabled copy of form.)   you can find detailed information regarding 'how enable reader user save form data' on following webpage : acrobat | creating , distributing pdf forms   regards, rahul tyagi More discussions in Acrobat Reader adobe

Stylus issues on Flash CC

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hem, hello ? have big problem stylys on flash cc (it works fine other programs) : whenever put stylus on screen, creates long line on right, , shape wanted draw @ end. see ? my computer uses windows 8.1, , tablet wacom dtu-1031, , last time glitch happened, because hadn't updated adobe. adobe asked me nothing, why happening ? please me. the world's longest thread on tablet problems here: adobe flash cc wacom pen issues. the usual solution install latest version of flash , latest set of drivers tablet using. let know if solves problem or not. More discussions in Adobe Animate CC - General adobe

Masking in Premiere?

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hhi. wanting cut subject clean white background. know it's poasible. not sure if need after effects or can in premiere?     is tracking involved? have subject different angles. , want cut him out can play layers in photoshop. imagine white stripes video keeps zooming in , in etc reveal same shot different position on timeline. excitwd to hear sinple techniques       aanyone got idea?? More discussions in Premiere Pro CC adobe

how to edit keyframe values through expressions using global values

hello,   i make values of keyframes dependent on "point controls" generated.   is possible give values of point controls specific keyframe?   different point control values change different keyframes of same parameter , same layer.   thank you! erg i'm not sure understand question. you can plop control effects on null object , tie values - in precomps - question specific keyframes confusing me. use expressions make follow value of control layer based on layer markers. More discussions in After Effects Expressions adobe

Acrobat Pro X1, Office 2016 & Mac OSX Yosemite

hope can help. have had macbook years using adobe acrobat pro , office 2011.   generally create several separate word docs, use combine file in adobe feature , create single pdf document no problem bookmarks added.   last week upgraded office 2016, macbook & adobe unchanged.   now when try combine word docs single pdf,  error message saying (from office) "the user not have access privileges". files dont combine , have quit operation.   also, may related issue, when "print pdf" word document, no longer calls document actual name, wants call document "untitled".   i have called ms tech team of course said either adobe issue or apple, never going microsoft problem when phone them, it?   any appreciated. hi davidg66296817 ,   acrobat 11 not compatible ms office 2016. only latest version of acrobat dc compatible ms office 2016 compatible web browsers , pdfmaker applications . acrobat dc not compatible office 2016 on mac.   regards, aadesh More discussion

My installation disc is damaged. How can i reinstall adobe creative suite 3?

in 2007, i'v purchased creative siute web premium 3 on disc. need reinstall, installation disc damaged. can download software , activate original serial number? yes.   download cs3 products More discussions in Downloading, Installing, Setting Up adobe

I downloaded the trial version of premiere for my mac and i got the error message that read "premiere pro could not find any capable video play modules". Has anyone else encountered this, if so what is the work around to start up premiere?

i downloaded trial version of premiere mac , got error message read "premiere pro not find capable video play modules". has else encountered this, if work around start premiere? hi dana,   please provide below information :   1. operating system. 2. graphic card. 3. ram. 4. processor. 5. third party plugins installed (if any).   regards, navdeep pandey More discussions in Premiere Pro CC adobe

Seems like using the scrubby sliders for brush opacity now doesn't stop once my mouse is off the slider. Very annoying. Are others experiencing the same thing? Is there a wasy to have it work like it use to?

seems using scrubby sliders brush opacity doesn't stop once mouse off slider. annoying. others experiencing same thing? there wasy have work use to? using latest photoshop cc update on latest mac os. hi bruce.wyma@pixelsaurus.ne ,   greetings. i believe using ps cc 2015 , mac os x el captain please check link - photoshop , el capitan | mac os 10.11   regards rohit More discussions in Photoshop adobe

Captivate 9 will not install on El Capitan !?

the installer initializes, sign in screen , sign in, accept software license, type in serial number , default install begins.   at 4% complete, appears stuck , time remaining increases....   can @ adobe confirm captivate installer not work on el capitan?   thanks hi there,   i seem have same problem well. 4% stuck ages , not progressing @ all. can adobe help? More discussions in Adobe Captivate adobe

InDesign forces line break - don't know why

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i'm quite noob in indesign noob question. have file designer have make changes. life of me cannot find why indesign forces sentence on next line though there room in text frame... i've far applied basic paragraph style remove text attributes applied no avail. tried nonbreaking space (just forces previous word on next line) , checked text wrap (it's on "ignore" in text frame options), , there no tabs specified. thing 'fixes' when align text baseline grid or make new text frame , copy paste text it. _really_ want know causing this. ideas? or bug? i presume talking 34% in first paragraph...   check see if balance ragged lines checked when open control panel flyout menu on right hand end, or inthe indents , spacing section of style definition. honestly< don't think should cause this, never know.   you have other "errors" showing in screen shot. it's poor form use empty paragraph spacing -- use space before or space after instead. in thi

Indesign CS6 cant review folio on usb connected device

i cant preview folio in folio builder on usb connected device iphone or android (windows 7).  'preview on desktop'  option,  working on same android (nexus 7) before pc reload. folios previewed before pc reload still saved nexus 7 , visible. indesign cs6 date, content viewer on device on , logged in same credentials, usb debugging on. indesign 'file menu' sees both devices.   what missing??   any thanks. already answered. once post enough. i'm locking one. More discussions in InDesign adobe

I have a client that uses Captivate 6. I have a license key but need a trial download location

can tell me how download trial copy? answered @ link below. locking thread.   click here view   in future, please don't cross post multiple forums. More discussions in Adobe Captivate adobe

I am working in Dreamweaver CS 5.5 and accidentally changed the font (attachment - right menu). I don't know what I did or how to restore. Please help!

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you have font conflict on machine.   look font in photoshop see 1 is, find , disable in os. More discussions in Dreamweaver support forum adobe

32-bit Photoshop?

the last version of photoshop run in  32-bit cc, right? hi semaphoric   yes, please refer system requirements adobe photoshop   system requirements | photoshop     regards, ~mohit More discussions in Photoshop adobe

Contents and Indexing in InDesign CS6

i creating 200+ page company catalogue , need create contents page , index page it. unfortunately these quite complex , i'm not sure can this. the text in 'table of contents' needs bespoke, wording not on page i'm directing to, , using index option in cs6 doesn't quite work. index quite complex have application header our product, products listed below. product appear in several places within index under various applications, so, again, contents , index options don't quite work. what simple: i'd manually create both contents , index list , have formula grabs related page number (automatic) number text box on each page. bit , excel formula ('=' 'cell reference'). away headache of manually changing page numbers in index , contents every time page added. is such thing possible in indesign cs6? the table of contents handled adding correct text off top of page(s), text box overlapping bleed. give unique style, , part covered. for index, way know

Adobe CC monthly payment plan

i want subscribe adobe cc interested in photoshop, illustrator, after effects & indesign. how setup monthly payment plan these apps ? you can find different creative cloud plans here: creative cloud membership plans there plans individuals, businesses, students , teachers, , schools , universities.select appropriate tab see pricing details.   stock membership plans   the following plans available: photography :                               annual plan paid monthly or prepaid annual plan single app:                                   monthly plan complete/all apps:                    annual plan paid monthly, annual plan prepaid, or monthly plan complete adobe stock:    annual plan paid monthly   creative cloud page: creative cloud   faq plan: common creative cloud questions creative cloud photography plan creative cloud teams creative cloud enterprise creative cloud licensing education creative cloud students & teachers creative cloud government   service begin initial paymen

Is Acrobat included in CS6?

i have reinstalled cs6 on new laptop , don't have acrobat anymore used have on old machine.  shouldn't have been part of cs6 suite?   jessica adobe acrobat x included in cs6 . More discussions in Downloading, Installing, Setting Up adobe

lr4 / mac. When I shift NEF file creation time 1 hr, the time doesn't change in the folder. Will they still sequence properly with other files that have the proper time?

i forgot adjust end of daylight savings time. i'm wondering if time in metadata has changed not file appears in original folder. these files included files photographer , processed in ps6. thanks. when shift nef file creation time 1 hr,  time doesn't change  in folder. there many times associated photos, it's important precise.  saying when apply lr's metadata > edit capture time shift capture time of photos, creation or last-modified dates displayed mac finder or windows file explorer aren't changing?   cameras record capture time in photo metadata inside photo file. referred exif datetimeoriginal.  edit capture time command changes.   the mac , windows operating system (and firmware inside cameras) record date/times when kind of file, not photo, created , modified.  in general, shouldn't rely on these, since many programs, including lr, not preserve them manipulate photos.  frustrating many long-time mac users, have grown accustomed relying on file crea

Changement de plateforme pour Adobe Creative Suite : Master Collection

bonjour à tous,     je dispose, depuis décembre 2012 de la suite adobe master collection. jusqu'à présent j'étais sous windows et je viens de passer sous mac. je souhaiterais savoir si il est possible d'effectuer un changement de plateforme pour mon produit.   j'ai bien trouvé ce lien ; echanger un produit contre une version dans une autre langue ou une autre plateforme mais il est inutile car sur le portail de support technique il n'y pas l'option : commandes & retours.   savez-vous comment procéder ?   par avance merci. bonjour,   conditions d'abonnement : http://www.adobe.com/fr/misc/subscription_terms.html   support produits : http://www.adobe.com/fr/company/contact.html   +33 0.805 770 077 9h-17h du lundi au vendredi More discussions in Forums en français adobe

How to deactivate LR6 on dead laptop?

hi, had installed lr6 on lenovo laptop (now out of warranty) crashed , died due faulty eeprom chip (according google), purchased new lenovo pc , have installed lr6 on it, however, message asking me deactivate old 1 - advice on how can achieve this?  regards  andrew hello andrew,   adobe has prepared these steps:   https://helpx.adobe.com/eeurope/x-productkb/policy-pricing/activation-deactivation-product s.html#deactivate-problem >>> deactivation or sign-out problems >>> cannot access previous computer >>> quote >>> don't have access previous computer? did upgrade computer's hardware, replace hard drive, upgrade operating system, or format computer before deactivating software? ask adobe support deactivate machine cannot access.   have serial number or adobe id ready, , contact >>> https://helpx.adobe.com/contact.html?step=zna_downloading-installing-setting-up_licensing- activation   hans-günter More discussions in Lightroom Class

version adobe éditions pour mac 10.6.8

bonjour j'ai téléchargé la version 4.5 qui ne fonctionne pas, quelle version antérieure puis je télécharger ? merci pour votre réponse, béa do can used 3.0 version: adobe digital editions downloads More discussions in Adobe Digital Editions adobe

複数の静止画を同じ設定でまとめて取り込む方法は?

複数の静止画を同じ設定でまとめて取り込む方法は? こんばんは、noricさん   ちょっと内容を理解できないのですが、もう少し情報を頂けると有難いたいです。 ①シーケンスは既に作成してありますか。 ②「同じ設定で」の意味を具体的に説明していただけますか。 ③「まとめて」は同時に複数ということですか。 Premiereコミュニティフォーラム (Japan) でのその他のディスカッション adobe

모든제품을 구매했습니다. 그런데 프로그램이 활성화 되지 않네요. 바로 구입 하고 사용할 수 없는건가요. 답변 부탁드립니다.

59,400원 결제를 하였거든요. hi,   i suppose getting trial prompt.   please refer documents below: creative cloud applications revert trial mode after update cc 2015 solutions sign-in, activation, , connection errors creative cloud , creative suite applications   regards, sheena More discussions in Adobe Creative Cloud adobe

error messages wghen converting excel files

hello, i have dc pro , have problems when making pdf in binder excel files not convert. error message. can convert excel files pdf , insert cant use binder tool. ideas wrong? thanks hi,   may know if excel file type in supported formats under combine file option?   please try following: ms office documents not listed in supported file types   thanks, abhishek More discussions in Creating PDFs adobe

how can i make button stay down state when i click it ? Help please

hi guys, i'm new @ code writing i made drop down menu want make buttons stay down state until click button   here code :   concept1btn.visible = false; concept2btn.visible = false; concept3btn.visible = false; concept4btn.visible = false; concept5btn.visible = false; concept6btn.visible = false;   this.addeventlistener(mouseevent.mouse_over,drop); this.addeventlistener(mouseevent.mouse_out,up); this.addeventlistener(mouseevent.mouse_down,down);   function drop(e:mouseevent) {   concept1btn.visible = true;   concept2btn.visible = true;   concept3btn.visible = true;   concept4btn.visible = true;   concept5btn.visible = true;   concept6btn.visible = true; }   function up(e:mouseevent) {     concept1btn.visible = false;   concept2btn.visible = false;   concept3btn.visible = false;   concept4btn.visible = false;   concept5btn.visible = false;   concept6btn.visible = false;   }   function down(e:mouseevent) {     concept1btn.upstate = concept1btn.downstate;   concept1btn.overstate = conc

Ho acquistato ieri creative cloud, ma dopo avere installato le applicazioni mi chiede di acquistarle o di continuare con le versioni di prova, perchè?

ieri ho acquistato creative cloud per un anno, ho installato la app creative cloud (su mac osx el capitan). ho scaricato premiere, speedgrade e photoshop, ma una volta che le apro mi dice che sono le versioni di prova, come mai? please refer links below.   creative cloud applications unexpectedly revert trial mode | ccm, cs6 creative cloud applications revert trial mode after update cc 2015   also please ensure using right adobe id sign in.   hope you.   regards, anupriya khare More discussions in Creative Cloud Download & Install adobe

I updated to windows 10, and it deleted my adobe export on my computer. When I try to download it wants to charge me, then it says you allready have it.I just need to down load it againe.

i updated win 10 . deleted adobe export pdf, can't download own computer without wanting it. says have already@@ purchased it. hi timothy,   you can download adobe reader dc , use export pdf service within program (if have valid subscription of export pdf service), can download reader dc using following link : https://get.adobe.com/reader/enterprise   alternatively, can use export pdf web interface : https://cloud.acrobat.com/exportpdf regards, rahul tyagi More discussions in Document Cloud PDF services adobe

My IT guy cleaned up my PC, and now I cant seem to save files to at .pdf file or when it says print to pdf complete, nothing happens? Any thoughts?

my guy cleaned pc, , cant seem save files @ .pdf file or when says print pdf complete, nothing happens? thoughts? hi robertc22580331,   please check under control panel whether adobe acrobat or reader installed or not. are opening pdfs in reader? what happens when save file?   please specify more details on issue help.   regards, anubha More discussions in Acrobat Reader adobe

How do I install the plug in "Perfectly Clear V 2" as a plug in to Lightroom

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before recent upgrades  "perfectly clear v 2" had been installed plug-in. it's missing.   when select lightroom's plug-in manager receive message below:       despite confirming "perfectly clear" installed isn't included in file...plug-in extras.   how access please?   cliff bingo! no needed ..i found answer in photo....edit in..   cliff More discussions in Lightroom Classic CC for Beginners adobe

Are snapshots not saved between sessions?

i created snapshot. when rebooted computer , opened lr, not there longer. not saved in-between sessions? hi bend,   have checked snapshot panel in develop module? which version of lightroom using? which operating system using?     ~mrinmay More discussions in Lightroom Classic CC adobe

Serial Number not working Photoshop CS4

it's physical copy of adobe photoshop cs4. serial number on box used work. doesn't work anymore. recycling codes on internet worked while , won't work tall. somebody. please. halp. hi andymads ,   please click on below link download photoshop cs4 download cs4 products   please send me serial number number check in private message. please not post serial number in post user user forum.   ~mrinmay More discussions in Downloading, Installing, Setting Up adobe

does any one know where you go to change credit card info for your membership

where go change credit card  info. have changed couple products no link change other adobe products in account manage membership , payments | creative cloud https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html More discussions in Downloading, Installing, Setting Up adobe

Every time I start an encoding process its taking longer and longer

every time start encoding process time end takes longer. the project not changed. @ beginning took 3 hours. after 5 attempts should last 11 hours end. movie hour long.   please help. want end project, don't want take whole day. i know not easy task, please help.   bye!   c2q 2.4ghz, 8 gb ddr2 800mhz , vista 64bit, premiere cs4 More discussions in Premiere Pro CS6 & Earlier adobe

How do I space letters in a word?

how add space between letters of word?   example letter l e t t e r   but out using space key devinj70564189 écrit:   how add space between letters of word?   example letter l e t t e r   but out using space key setting spacing in case called 'kerning', , kerning not feature of elements. for reducing spacing can set preferences use 'asian text' , use feature tool box. for more advanced text editing, you'll need external tools such affordable elements+: about elements+ More discussions in Photoshop Elements adobe

Reverse geotag coordinates don't match up!

if reverse geotag , drag image location on map set of coordinates in gps field in metadata tab in maps. if copy , past corrdinates search field search result different location  placed image!  close image off @ around 50 yards or more. else notice this? the point place recorded more accurately coordinates displayed in map module.  displayed coordinates accurate nearest second.  change search field 1 second or down , see accuracy problem.  not bug lightroom display coordinates tenth of second , reduce discrepancy.  there 100 feet difference each second of longitude.  latitude difference depends on at,  equator 100 feet,  north pole 0 feet. More discussions in Lightroom Classic CC adobe

How do I deactivate CS6 on a bricked PC?

first post on forum, hi everyone.   i bought new windows 8.1 pc (which upgraded windows 10) replacement old machine, had cs6 installed on it. before setting new 1 deactivated software on old 1 first, went installing on new machine.   unfortunately, right after finished installing cs6 on new windows 10 pc, system encountered fatal error , bricked. i've taken store , been given replacement, don't have access old pc can't deactivate software in order install on brand new (and fault-free) system.   can advise how can please?   thanks help,   chris hi,   you activate license on 2 computers @ same time. you should not face issues while installing , activating on new computer.   if still wish deactivate previous computer, kindly contact support same : contact customer care     regards, shipti More discussions in Creative Suites adobe

Send and Track?

i have watched tutorial on how send , track.  looked easy.  when wanted myself important document need send employer, did not want anything.  kept clicking "send , track" button nothing happened.  so, how can this? hi merzym98422 ,   please follow steps mentioned in kb doc. acrobat | send , track large files online , let me know if still experience issue.   regards, aadesh More discussions in Acrobat Reader adobe

change icon on mobile menu

hi all..i see in muse mobile sites menu icon change bars close when menu active,and widget,i think accordion. how this?, tried adding state button target,but no works,because placed of accordion , click target ( transparent states),not click button,and if placed button in front,the accordion no works. what widget can use effect?.responsive sites coming !!!. first,thanks. if use accordeon, select title area , "fill" different states icon of choice using "fill" command in upper command strip. More discussions in Help with using Adobe Muse CC adobe

photoshop cc crashes after saving

hi i've been struggling photoshop cc.  updated 2015 today. morning worked little bit again, every time open image , save it, photoshop crashes.  i've event turned of font preview size suggested in 1 forum.   i have tried opening bridge, i've tried saving without editing, etc... same problem.  please can assist. hi engelat ,   greetings !!! please try of solutions listed below :   solution 1 : disable third party plugins close photoshop. press , hold shift key , click on photoshop open. it give message disable third party plugins, click yes that. now check.   solution 2 : disable graphic processor open photoshop. go edit -> preferences  -> performance (windows)   or photoshop -> preferences -> performance (mac) uncheck use graphic processor. click ok close photoshop , reopen. now try save something.   solution 3 : reset preferences close photoshop. press , hold ctrl + alt + shift (windows)  or cmd + opt + shift (mac) , click photoshop open. it give warning mes

Project File Damaged Error Message for all projects open with AE2015

Image
i having issue whenever try open project in ae 2015 (13.5.1.48).  thought 1 project (and of auto saves tried opening of project month , half ago), tried open project , got same exact "warning".  thoughts?  started having error problem yesterday.  gave on troubleshooting , downloaded latest update through cc.  file use weekly.  segment graphic make small changes new picture @ end , re-export each time , i've never had issue previously. have tried restarting, re-installing ae, re-installing plug ins had switched previous version work in fcp7, restarting again, etc.  still have same problem.   so when open main file i've been trying work on - of work remains, of pre-comps , raw video there removed timeline.  deleted.  there still 1 pre-comp used around 14 seconds...it seems unaffected.  ideas?   since need work on project have downloaded ae 2014 (13.0.0.214).  opens project fine , have been able make adjustments necessary , exported new file. here system specs:  mac pro

i have lost my licencing code. can i get a replacement?

we registed adobe pro in 2013 , have lost our licencing code. there anyway can reissue hi ,   are talking serial key required license software,then follow link find serial code. find adobe product serial number quickly   if in case else referring i  recommend connect chat support , assist more this. please refer following link connect them. contact customer care   please click on blue"still need help" button connect 1 of executives.   regards sukrit dhingra More discussions in Scanning & OCR adobe

download photoshop vieos

hello   i new photoshop , download tutorial videos can use photoshop @ same time watching relevant video.     cannot find download button on video page.   has forum member been able download them?   peter which videos. harder download others.  not setup downloading.  of can  downloaded looking @ web page html find video stored actual url.  , use application can download using  url. More discussions in Photoshop adobe

Different media queries and how their CCS affect each others

so, first day building in adobe edge reflow , have problem when move text around in media query size move text in media query. sorry not know called since i'm newbie. mean media query "width chooser".   i had piece of text in "smartphone-size" adjusted , when check on "desktop-size" query text had vanished outside screen , can not figure out relationship , what i did in order change text in both desktop , smartphone version. seems times adjust css-rules in query i'm in @ moment, , times seems can't restrict css-rules query , newly added css-rules scattered across other queries.   could please explain me how comes changes css-rules , not.   thanks!     edit: another example happened:   i move text "address" in smartphone-size version , affects smartphone query. i move "contact" text in smartphone-size version , affects "contact" text in every other query. More discussions in Edge Reflow CC Preview adobe

HDR & Pano merge no longer functions

recently updated cc 2015.2.1   hdr , pano merge, working before update, both result in totally black preview screen , merged image...   anyone else seen this?  there fix? hi wfroyce,   greetings. try updating graphics card drivers manufacturers website , if not work roll previous version - roll prior update version   regards rohit More discussions in Lightroom Classic CC adobe

I need a replacement CS6 Design and Web Premium DVDs. I have a new computer and no longer have the DVDs. My serial number is recorded in my Adobe member account.

i need replacement cs6 design , web premium dvds. have new  pc computer , no longer have installation dvds. serial number recorded in adobe member account. download file(s) need download creative suite 6 applications   install enter serial number. More discussions in Downloading, Installing, Setting Up adobe

tengo problemas con el creative cloud,me sale error de descarga y que vuelva a descargarlo help!

tengo problemas con el creative cloud,me sale error de descarga y que vuelva descargarlo help! what error... error code see?   please read https://forums.adobe.com/thread/1499014 -try steps such changing browsers , turning off firewall -also flush browser cache starting fresh browser -check hosts file blocked entries https://forums.adobe.com/thread/1912777 More discussions in Adobe Creative Cloud adobe

in-browser editingにサインイン出来ません。

museの in-browser editingを使用したいので『ftpホストにアップロード』で作業を進めています。 もともと作業中のテストサイト用にしていたgmoサーバへアップロードした際は、 in-browser editing サイトからサインインし編集可能だったのですが、 本番用のサイトで使用するさくらインターネットにアップロードしたところ下記のエラーでサインインが出来ません。 『このサイト用に設定した ftp サーバーが、入力された url と一致していないようです。muse の「ftp ホストにアップロード」機能を使用して最終的な保存場所にサイトを直接パブリッシュしたか、また同じユーザーで「in-browser editing」にログオンしたかどうかを確認してください。』 サイト自体のアップロードは問題なくしっかり閲覧出来ています。 「in-browser editing」のサインインが出来ない状況です。   どなたかご存知の方がいましたらご教示お願いいたします。 Museコミュニティフォーラム (Japan) でのその他のディスカッション adobe