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Showing posts from June, 2010

Has anyone ever located a phone number for support? Is there a live support that is marketed? Is this just another rip off program?

has ever located phone number live support?  while program marketed having support, there appears none.  furthermore, videos suppose tutorial, not play.  hello-is there out there. hi johnm88568039 ,   please let know issue, let know application using can guide in right direction.   regards, aadesh More discussions in Acrobat Reader adobe

How do i print a dowloaded document without having to save it first

how print downloaded document without having save first hi ,   please go through following forum thread , see if fixes issue. when open document in adobe, not allow me print. first have save document file print …   regards sukrit dhingra More discussions in Printing & Prepress adobe

Problem with dropdown

hello everyone, ahve problem dropdown in have 200 country selections. script per below: if (this.rawvalue=="albania") row1.cell3.rawvalue="sensitive country"; else if (this.rawvalue=="afghanistan") row1.cell3.rawvalue="sensitive country"; else if (this.rawvalue=="algeria") row1.cell3.rawvalue="sensitive country"; problem everytime try adding cayman selection per below not appear in list: else if (this.rawvalue=="cayman") row1.cell3.rawvalue="sensitive country"; can me out? thanks! kr, nancy this has been solved More discussions in LiveCycle Designer adobe

Creatieve Cloud wil niet openen op Mac

sinds een aantal dagen wil de creatieve cloud niet meer openen op mijn macbook pro. voorheen lukte dit wel altijd. kan het er aan liggen dat ik ingelogd ben op een andere device? het openen van photoshop en brige, beide de cc versie, lukt nog wel. refer this:   solutions sign-in, activation, , connection errors creative cloud , creative suite applications   mylenium More discussions in Adobe Creative Cloud adobe

Converting PowerPoint hyperlinks

i have 2 powerpoint presentations have hyperlinks slides within each , between them (presentation has several internal links , has external links slides in presentation b. , vice versa) when create pdfs each powerpoint , combine them single pdf, internal links remain intact, external links not. must edit each. furthermore, in pdf, can open external file link, cannot go specific page, slide or bookmark within file. ideas? hi joni,   can share link converted pdf file can check on our end? regards, rahul More discussions in Creating PDFs adobe

не читает Raw!!!

Добрый день! У меня lr СС не читает raw, сегодня хотела импортировать фотографии с камеры fujlfilm и ничего не получается((( в папку он скопировал. Но lr не открывает их и не видит!!!  в чем может быть дело, помогите разобраться!!! hi vera131 ,   could please confirm version of lightroom, operating system working on ? also please let me know model of camera.   regards, tanuj More discussions in Lightroom Classic CC adobe

Adobe XI keeps crashing in edit forms mode for all users

we've tried number of things address issue, have not come sort of resolution... hi usmtech,   could please check updates run latest patch of acrobat xi i.e. 11.0.13 menu. also, try repairing acrobat menu , see how goes. what os version? let me know. regards, anubha More discussions in PDF Forms adobe

wrong connection with source files

i have raw data in subfiles year...and changed path....now images in lightroom said source couldn`t found. ....that´s ok ..but...i connected images in ligthroom wrong raw-sourcefiles...and wrong connected , can`t change more...do know problem? hi leas594844,   i believe best thing use existing recent catalog , if required re-link missing images. check these links more details re-linking files , folders in lightroom « julieanne kost's blog https://helpx.adobe.com/lightroom/help/locate-missing-photos.html   regards rohit More discussions in Lightroom Classic CC adobe

numero de serie invalido

hola, cambiado de disco duro en el pc y al poner el numero de serie del lightroom dice que es invalido, lo comparo con el que sale en la pagina mis productos y sale el mismo que introduzco. hi gerardp7901919 ,   please check following article serial number showing invalid : invalid serial number error   regards. tanuj More discussions in Lightroom Classic CC adobe

Adobe Acrobat DC just can show the PDF, edit cause the error box show up, how to fix it?

hi, because not satisfied enough using other product in editing pdf file, tried download adobe acrobat dc. but seems function not different adobe acrobat reader, can show pdf, every action edit the document lead show error box stating: adobe acrobat dc has encountered unknown error. any clue how can try app in editing pdf file? i use application in windows 8.1 64 bit. thanks in advance help. hi stanuwijaya ,   please let me know exact dot version of acrobat dc installed on computer?   in mean time open acrobat dc, navigate menu & repair installation. now try edit pdf.   regards, aadesh More discussions in Creating PDFs adobe

How do I cancel my membership?

i want cancel membership because no longer need adobe creative cloud. followed instructions online, under "manage plan" option says have free membership. checked bank statement past couple months, , charged $10.59 account adobe, confused. please before charged more money services i'm no longer using!!   thank you. cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html -or https://helpx.adobe.com/contact.html?step=zna_account-payment-orders_stillneedhelp More discussions in Adobe Creative Cloud adobe

I just downloaded the trial....will not return.

this complaint, sorry everyone.   i have never been more aggrivated @ piece of software right now.   for instance: there no 'un-highlight' command or button or anything. have never used piece of software less intuitive pos. able teach myself photoshop easier this. gives?? suddenly i'm typing in greek!!!! More discussions in Creating PDFs adobe

how can i solve the unknown error during export or render

am having problem exporting , rendering music video project, brings error , unknown. how can solve unknown error during export or render???? hi martin,   please provide below information :   1. operating system. 2. graphic card. 3. ram. 4. processor. 5. third party plugins installed (if any).   regards, navdeep pandey More discussions in Premiere Pro CC adobe

I would like to disable the subscription to Adobe Export PDF.

hi, unistal adobe export pdf, how can do? don't find way contact in forum. thank you, cristina hi cristina.gava ,   to cancel export pdf service please contact our customer service team. follow link contact customer care , sign in using adobe id & click on "still need help? contact button" initiate chat.   regards, aadesh More discussions in Acrobat Reader adobe

i uptated adobe yesterday and now I can't open excel or word docs from outlook email attachments.

i running ms office 2013 , windows 10.  please help!  thank you!! hi troy1245,   could please let me know version of reader using. are able save attachments desktop , open files? what if need open pdf attachments in outlook?   let me know.   regards, anubha More discussions in Acrobat Reader adobe

Adobe creative cloud: 'code already used'

hello   my problem bought code dutch school website called slim.nl , when tried enter code given said code used. (this after 2 months bought it) i havent given code far know in period of time. no 1 knows account on dutch website. try reinstall creative cloud on account on adobe says membership has expired. do? ask refund or can adobe me figure out. please me hi,   kindly check document below   https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html More discussions in Adobe Creative Cloud adobe

プレミアエレメンツ12から14へバージヨンアップしましたが、メディアを追 加の時点で正常だったファイルの位置がプロジェクトのアセットではばらばらに なり困っています。

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プレミアエレメンツ12から14へバージヨンアップしましたが、メディアを追加の時点で正常だったファイルの位置がプロジェクトのアセットではばらばらになり困っています。 対処方法を教えてください。 こんにちは、賢一片65255980さん   「プロジェクトのアセット」パネルの「パネルメニュー」をクリックして開くドロップダウンメニューから変更できませんか。 Premiere Elementsコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Once I have edited my picture how do I save so I can print at a lab

hi all   new lightroom user here , question once i've made edits pictures i'm working on , how save them printed @ lab , , not on printer @ home   hope makes sense , time , ian you need export photos using export module or use print module , print file - depending on need. adobe photoshop lightroom | export photos lightroom More discussions in Lightroom Classic CC adobe

configuration error!

hello there. i'm using windows platform. installed adobe premiere cs6 thousaaaaand time! it's can used once. once close premiere, , try open again, configuration error pop out , told me uninstall , install again, , did try install again, still show same result, can do? please need used premiere possible. hope can me. more information needed help... please click below , provide requested information -premiere pro video editing information faq http://forums.adobe.com/message/4200840 -with brand/model graphics adapter (ati or nvidia or ???) , exact driver version -with have updated latest mac or windows operating systems? --both windows 10 , mac 10.11 el capitan have been known cause problems... operating system? More discussions in Premiere Pro CC adobe

how can I change dpi on screen captures from 72 to 300

i have number of screen captures inserted 72 dpi .png's. need change images 300 dpi publishing don't want change size. there way improve these screen caps and/or change dpi?   please - editor refusing publish manuscript because of graphics!   thank you   marye ann hi marye ann ,   greetings!!! increasing resolution add pixel information surely increases file size. you can try save web option big rescue believe.   regards jitendra More discussions in Photoshop adobe

Payment done but cannot download...

ive paid money package of phs , premier student discount, cannot download it. has been on 24hrs please see following links. make sure install creative cloud desktop app , apps:   faq: how download , install adobe creative cloud desktop app? faq: how download , install creative cloud apps? faq: how launch creative cloud apps   if seeing errors, please let know details. More discussions in Creative Cloud Download & Install adobe

Se ha vencido la fecha de pago de mi suscripción. cómo puedo actualizar mi pago?

no pude realizar mi pago la fecha. ahora cuando actualizo de nuevo mi cuenta de pago, no realiza el cobro. ¿qué puedo hacer? creo que tendrás que realizar una subscripción nueva. puedes utilizar el mismo adobe id que ya tienes.   en general es recomendable cuando se buscan soluciones aportar algunos datos, como productos, tipo de subscripción y país, esto último para sugerirte cómo contactar con el soporte o atnción al cliente de adobe. More discussions in Foro en español adobe

Upload to youtube

hi   when upload video demo youtube quality turns bad. have fact im using free trial?   i have tried save in different ways, , changed quality, quality still seems bad.   anyone have suggestions? nope, trial functional, time limited.   the output resolution based on project size, compression you've allowed, , primarily file format publishing. More discussions in Adobe Captivate adobe

Multiple Forms on One Page

in website design, have user account area allows them update details.   using bootstrap fades, i've put 3 forms in 1 page in hidden sections.   i'm trying make when 1 of forms has changed, submit button doesn't affect other 2 forms , produces success message following this tutorial .   my problem comes firstly, success message isn't appearing, instead, shows summary of web form submission, , secondly, first form submits when changes made different form.   you can see form here .   thanks. hi liam,   the form summary appears because in line - file “2015-10-21 16.22.11.png” the script adds form's response in div "message" id.   you can put in success message wish, example   $m.addclass('success').fadein().html(<p><img src="someimage.jpg"/>success!</p>); More discussions in Business Catalyst adobe

BG Renderer AE CC "Unable to obtain a license..."

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hi, bg renderer plugin keeps getting error: "unable obtain license. please run full application correct problem or more detailed message." have tried reinstalling after effects cc 2015 twice removing , replacing script, still doesn't work.   i have contacted author of plugin , said it's not problem plugin adobe's creative cloud licensing. looking through comments on plugin's website i'm not first experience problem , author's reply problem same in past. assume has been solved before adobe's side.   after contacting adobe's customer care , having remote support, couldn't find solution well. have suggestions or know how fix this?   after updating latest cc version (13.7.1.6), started experience well.   i'm able start 4 aerender instances. of 4 start cook actual frames, error when trying start 5th instance.   restarting ae after happens results in ae doing license sync check @ start. More discussions in After Effects Scripting

Lightroom error message while attempting to email an image. "failed to establish connection with the outgoing email server.Please make sure you have entered the email account and password correctly" How to overcome this?

in lightroom 4, received error message while attempting email image. "failed establish connection email server.please make sure have entered email account , password correctly" i double checked stuck. can help? hi roberts,   may know email client?   please refer following thread if have gmail email client. gmail validation failing     regards sarika More discussions in Lightroom Classic CC adobe

Help!!!!!!!!!!!!!! My Creative Cloud download failed beaucase of the wrong code 1.

help!!!!!   creative cloud download failed beaucase of wrong code 1 . i alre ady tried following steps: 1. close firewall. 2.   remove adobe download assistant. but failed before. my computer "pc/win7". please me!! hi,   please follow: error: "failed install" | creative cloud desktop   regards, sheena More discussions in Creative Cloud Download & Install adobe

comment autoriser ma bibliothèque pour télécharger un livre

comment autoriser ma bibliothèque pour que adobe accepte de télécharger un livre hi ginette,   which product version using? and library referring to?   what format of book in library?   regards, rahul More discussions in Acrobat Reader adobe

Computer hardware setup for Premiere Pro and After Effects CC?

(mid 2010) mac mini/intel core 2 duo, 2.4ghz processor/500gb hd/8gb ram   i use mac mini edit in premiere pro , after effects cc. settings in premiere set performance using 6gb ram , editing choppy, not smooth , can't afford newer imac or macbook pro. windows pc hardware specs recommend video editing? looking better alternative without breaking bank.   thanks,   ef buy ready made desktop video editing pc - http://www.adkvideoediting.com/ or http://www.sharbor.com/ More discussions in Hardware Forum adobe

installing ver 3.6 onto my new Mac

i using lightroom ver 3.6 on broken down pc running windows 7. have license key. buying mac week (yaaa). able dl ver 3.6, install , use current license key?   thank you yes. adobe - lightroom : macintosh : adobe photoshop lightroom 3.6 More discussions in Lightroom Classic CC adobe

Reinstalling on a new computer

i purchased acrobat pro dc have since bought new computer , want reinstall. how do this?  i've downloaded trial wants me register product or purchase it.  thanks,  dawn hi dawnb786497 ,   please deactivate old system first. open acrobat, navigate menu -> deactivate/sign out.   install acrobat dc on new system & register product using serial key.   regards, aadesh More discussions in Installing, Updating, & Subscribing to Acrobat adobe

シリアルナンバーが無効と出る

約5年ほど前、学生の時に、adobe creative suite 5.5 web premiumを購入し imacにインストールして使い続けておりました。 その後社会人になり、最近になってmacbook proを購入し、 adobe creative suite 5.5 web premiumをmacbook proに インストールしようとしたところ、 「このシリアル番号は、この製品に対して無効です。」 と表示されてしまい、インストールできない状態になってしまいました。 この問題を解決するにはどうすればよろしいでしょうか。 ご教授いただきたく思います。 ご入力されたシリアル番号と、ご利用されるpcのosに間違いはございませんでしょうか? 下記リンク内容を一度ご確認ください。   エラー「このシリアル番号はこの製品に対して有効ではありません」 | creative suite 「このシリアル番号はこの製品に対して有効ではありません」エラーが表示される(creative suite 5) ダウンロード、インストール、セットアップ (Japan) でのその他のディスカッション adobe

I want to transfer my books (digital library) from one computer to another computer, but I have forgotten the password associated with items I bought and downloaded on my digital library. Your assistance is required

i want transfer books (digital library) 1 computer computer, have forgotten password associated items bought , downloaded on digital library. assistance required this open forum, not adobe support... need contact support password recovery   chat/phone: mon - fri  5am - 7pm  (us pacific time) <=== note days , time be sure remain signed in adobe id before accessing link below creative cloud support (all creative cloud customer service issues) http://helpx.adobe.com/x-productkb/global/service-ccm.html More discussions in Downloading, Installing, Setting Up adobe

How to unsubscribe from Adobe ?

my subscription automatically renewed in november don't want to. how can unsubscribe ? thank you. if monthly subscription can cancel within  adobe account: https://helpx.adobe.com/creative-cloud/help/cancel-membership.html else please contact support after resetting browser : contact customer care make sure logged in adobe credentials.   hope helps.   regards megha rawat More discussions in Downloading, Installing, Setting Up adobe

I need to manage catalogue files that are spread all over the place, AND know how to convert everything to a new external 5 TB hard drive. My internal 1 TB is full.

i got "startup disk full" message while importing photos lightroom.  while trying make disk space (my 1 tb internal drive full) inadvertently deleted catalogue files.  have been recovered, in process, noted different catalogue files scattered on several places in "finder."  have 2 files on backup drive.  (no idea how got there.  in addition, have installed new 5 tb external drive need begin operating from.  help. "  i hi matthewl74198267,   greetings, please check link, hope instructions lightroom catalog faq recover catalog , images after resetting preferences   regards rohit More discussions in Lightroom Classic CC adobe

illustrator CC 2015 GPUパフォーマンスについて

windows10 にアップグレードしたところ、 illustratorcc2015 にて gpu プレビューが使えなくなりました。   error 事象   gpu プレビューで保存したデータを開くと illustrator がクラッシュする。   下記エラーメッセージが出ましたが、 英文でわかりませんでした。   nvidia opengl driver unable recover kemel exception. application must close. error code : 3 would visit http://www.nvidia.com/page/support.html for heip?     また、 illustrator  環境設定  gpu パフォーマンス にて、 gpu の詳細 が  ベンダー :  nvidia corporation デバイス : 複数のグラフィックカードが検出されました   に変わっていました。 以前は1つのもので、バージョンもメモリの合計も表示されていました。 現在は gpu パフォーマンスの表示チェックを外して使用しています。 どのようにすればgpuパフォーマンスが使えるようになりますでしょうか? システム情報の表示を以下にコピーしました。 ご教示よろしくお願いします。   コンポーネント : ace 2015/04/21-07:11:58 79.563016 79.563016 adobe ape 2013/02/04-09:52:32 0.1160850 0.1160850 adobe ape 2013/02/04-09:52:32 0.1160850 0.1160850 adobe ape engine 2013/02/04-09:52:32 0.1160850 0.1160850 adobe linguisitc library 9.0.0 adobe owl 5.2.6 pdfl 2015/03/18-12:03:59 79.133307 79.133307 adobe product improvement program 7.2.1.3600 adobepsl 79.1021553_15.1021551 79.1021553_15.1021551 adobe illustrator

Unable to use signature option in Adobe

i had been able add signature pdf week ago.  sent encrypted document couldn't add signature to.  since have not been able add signature pdf.  i've tried change saved signature each time screen adobe crashes.   i'm on mac os x 10.11.1 by "adobe crashes" mean adobe buildings ? nah, mean acrobat or reader, 1 of adobe's many products. if crash suggest submit bug report adobe feature request/bug report form . More discussions in Security & Digital Signatures adobe

how to change defalt view settings

how change default view settings - want hide layers & tools plane default every time open pdt hi markh18182498 ,   you can disable tools pane in latest version of acrobat reader dc hide tools panel permanently in acrobat , acrobat reader dc .   other viewing preferences can set using acrobat application acrobat | viewing pdfs , viewing preferences .   regards, aadesh More discussions in Acrobat Reader adobe

ExtendScript edit title object

hi   i want edit title object using script. problem don't know class represents title object. want change title , position choose. please, reference!   thanks there no api around changing elements of title.   however, may find .prtl file .xml, formatted in pretty human-readable fashion... More discussions in Premiere Pro SDK adobe

Custom Motion Title not available across projects

i'm using premiere elements 14. created custom motion title , saved it. appears under "motion titles - custom" project. however, when attempt add same custom motion title project custom title not in "motion titles - custom" list. don't want recreate title every video project. how can custom motion title available of projects?   it worth mentioning attempted follow files suggestion exporting title file, document seems written different version of premiere elements because menu options discussed did not match have. terrancee   what computer operating system involved?   i not having issues created saved motion title showing in titles & text/motion titles custom after opened new project. premiere elements 14 windows 10 home 64 bit.   i doing more tests on this. now, how many motion titles save under custom before have problem in saved custom motion title cannot found in new project under titles & text/motion titles custom?   to continued   atr More di

Lightroom CC keeps crashing

lr keeps crashing. can't past creating new catalogue. it happens right after "get started adding of photos" screen pops when close 30-second video. it's quite frustrating since need continue work @ home due on lr, right now, it's useless. please help! hi shorleyf,   sorry crashing issues of lightroom.   which version of lr using? assuming cc 2015.2.1 mac or windows, os version? as open lr , see started screen, hit esc key , see if trick. if in case not try updating graphics card drivers, manufacturers website.   let know if helps   regards rohit More discussions in Lightroom Classic CC adobe

I've selected documents to export and convert to Word, but nothing is happening. Help!!!!

i've installed , downloaded adobe export pdf, selected 2 documents export , convert word , nothing seems happening.  do? hi elisew78763357 ,   try export pdf online https://cloud.acrobat.com/exportpdf . let me know if works.   regards, aadesh More discussions in Creating PDFs adobe

How to create Javascript or SVG animations for web development with After Effects (tools like bodymovin?)

i've got question on outputing javascript of svg animation web development usage. is there tool/plugin ae out such code source? i've done research , came tools codepen bodymoving, can't manage installed in after effects because adobe extension manager won't reccognize after effects cc being installed on mac. tips or suggestions?   thanx,   lee maybe this? cyclops More discussions in After Effects Scripting adobe

Lost data bridge key words

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my os windows 7 photoshop cs5. in bridge working on key words.  cleaning key words accidentally deleted data.  photos no longer have numbers, size, file type or tag, photo.  files this,     is there way data? moving bridge general discussion   thanks, ~mohit More discussions in Bridge General Discussion adobe

melting effect

hi there,   i have text , trying find way how make text melt. this:   https://www.youtube.com/watch?v=g4oldypnznw   i have no clue how , did not find helpful tutorials @ all.   any info appreciated there's nothing related ae in project beyond substituting text in final reveal. rest done in 3d program. otherwise there's not matter. sure, similar done using e.g. freeform pro animated displacement maps , other effects, mere mention of "i have no clue" , looking tutorial sets off "beginner alert" red light (no offense). such stuff tends require experience , lots of tweaking right, brutally honest answer, no doubt appear rude, either buy project, trim down requirements , go simpler or come @ later point after have mastered things working 3d camera. alternative, slicing project in separate tasks create "splash" , "dynamic extrusion" (*hint hint*) based on separate tutorials, possibly involving stock footage elements, might way.   mylenium Mo