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Showing posts from April, 2010

Moving subscriptions between PC and Mac?

hi!   i planning switch on pc mac within next year, within month or so. however, know there such trouble between audition , mac os x el capitan (v.10.11). have believe resolved eventually...   but question this: if start annual subscription on pc, adobe honor , me transfer right version when it's time me transition mac? maintain monthly subscription audition on pc, @ $30 month, that's kind of highway robbery (double price on monthly vs. yearly? c'mon, guys. bad enough you're not selling desktop version reasonable price, understanding 1 can a) old , b) still priced highly when new).   what start yearly subscription , then, when need to, transfer subscription on mac-compatible equivalent run on new system. possible, , if so, version of audition should looking at? right i'm on trial of cc, , love it.   yes? no?   -a i'm not mac user i've seen reports apple's recent bug fix el capitan has fixed of problems.   as switching over, i've seen asked before ,

install adobe acrobat 11 from disc guide

should prior version of acrobat pro deleted before installing new version disc? hi aquagato ,   yes recommend uninstall previous version before installing new one. can acrobat cleaner tool remove previous version. download adobe reader , acrobat cleaner tool - adobe labs   thanks, abhishek More discussions in Installing, Updating, & Subscribing to Acrobat adobe

Scripting Languages, and numbering artboards

hello fellow scripters,   first question: i know scripts support java, , remember supporting basic other languages can script in?  can have bulk of script in java have parts in sql?   second question: i know how make script write text layer, , position using (x,y) location if have multiple art boards? need following;   check total number of art boards //some files have 2 others have 3 , few have 4. take art boards number, not name , print in lower left (1,1) bottom.   i need run batch on folder has sub folders of sub folders.  .ai or .pdf files , there 2k files.  i've got 2-3 months wanted write script can have done, way can run on chunks of files @ time.   i've never made batch script, , i've never had write script changes between art boards.  need know how tell illustrator select art board, can create loop cycling through art boards , can tell save how tell grab next file in folder , repeat? check file system section in tools guide.   first reference folder   var mydes

Installed CS5.5 onto MacBook Pro running El Capitan all installed but Indesign crashes before it opens

process:               adobe indesign cs5 [1277] path:                  /applications/adobe indesign cs5/adobe indesign cs5.app/contents/macos/adobe indesign cs5 identifier:            com.adobe.indesign version:               7.0.0.355 (7000) code type:             x86 (native) parent process:        ??? [1] responsible:           adobe indesign cs5 [1277] user id:               501     date/time:             2015-11-13 10:31:17.207 +0000 os version:            mac os x 10.11.1 (15b42) report version:        11 anonymous uuid:        b5bff943-f762-b268-80fb-429aa51f178a     [crash report removed... send crash report via private message when asked technician... mod] cs5.5 old enough may not run on operating system   you have apple's 10.11.1 bug fix update, don't know of other fix More discussions in InDesign adobe

How do I transfer RAW files (complete with settings) from Lightroom 5 to Lightroom 6 library?

i have upgraded lr6 lr5, after importing library  lh5 noticed raw files hadn't transferred settings adjustments had made. is there way keep settings when transferring images? thought automatically!! obviously, don't want have redo photographs take years. anyone know how this? thanks in advance...   jk start lr6, press ctrl+o, select current lr5 catalog.   no importing involved!! lr6 make copy of lr5 catalog , upgrade 'copy' work lr6. library remains was. (do not try re-open lr5 original catalog second time. ) More discussions in Lightroom Classic CC adobe

Premiere Pro CC repeatedly crashes

what os , version ? yosemite 10.10.1 what graphics card installed on system ? intel hd graphics 4000 1024 mb how ram have ? 8gb do use external hard drive ? yes, seagate 1t are using security software e.g. norton, etc no if windows, please check if have windows defender turned on ? not windows.   there no specific task crashes program, i'm editing photo montage, 3 min long. saving , rendering frequently, stops. have no other programs running.  have 106ggb of storage. i've had premiere pro cc installed since september 2015. 8 gb ram not enough run premiere pro. also scroll down guidelines disk usage : disk setup More discussions in Premiere Pro CC adobe

No puedo instalar nada

estoy intentando usar los 30 dias de prueba de ilustrator pero el creative cloud no se descarga. he seguido las recomendaciones que dejan en la página pero no ha dado resultado. alguien podría ayudarme? gracias!!!! kindly try install creative cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html More discussions in Creative Cloud Download & Install adobe

Is it possible to open another pdf in a new window instead in a new tab in the already existing pdf?

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i don't want have new tab, wanna have new window despite pdf opened. thank care. regards, rn hi relimnennurb,   please open reader , go "edit > preferences > general" , uncheck option outlined in screenshot given below:   regards, anubha More discussions in Acrobat Reader adobe

我昨天刚购买了Photoshop cs6序列号忘记保存了,怎么办?

我昨天刚购买了photoshop cs6序列号忘记保存了,怎么办? for link below click still need help? option in blue area @ bottom , choose chat option... make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser. serial number , activation chat support (non-cc) https://helpx.adobe.com/contact.html?step=phsp-phxs_downloading-installing-setting-up_lice nsing-activation_stillneedhelp More discussions in Downloading, Installing, Setting Up adobe

Why, in Preferences, does it say that I have a "Trial " version of LR6 when I have purchased it?

i using mac os x yosemite. experiencing crashes lr6.2.whatever. suggested uninstall , reinstall 6.1.1, did. in checking settings in preferences find trial version have, though checked "upgrade" in appropriate place. plugged in serial #. there lr box simply, 1st) find , 2nd) download lr6 stand alone have paid? if so, it?   i tried contacting "wizard" , given link supposedly let me download lr6, couldn't find lr icon wasn't "trial". also, clicked on link, wizard page went missing, continuing question person not option. now, forum available. hi johnv   where in preferences says trial? lightroom 6  should trial in preferences>> lightroom mobile window. as lightroom 6 users given 30 days free trial lihtroom mobile, after 30 days prompt changes trial expired. to remove prompt please refer https://forums.adobe.com/thread/1824364   regards akash More discussions in Lightroom Classic CC adobe

I can't find any panorama choices (under Enhance in PSE 11). How do I stitch photos?

just installed pse 14...and have waterfall panorama stitch.  can't find panorama choices!! photomerge under guided editors in pse 14:   https://helpx.adobe.com/photoshop-elements/using/whats-new.html#panorama More discussions in Photoshop Elements adobe

Surface Pro 10 & Adobe Reader Touch will not install Error code is 0x803F8001

adobe reader touch stopped working, uninstalled , when trying re-install error code 0x803f8001.   it appears fail when attempting contact license server   help please! hi ,   please refer following link , see steps listed in document fix issue. https://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html   regards sukrit dhingra More discussions in Acrobat Reader adobe

Sketch quitting when opening drawings

i locked out of sketch. launches fine, doesn't let me open drawings. when try, app quits.   it working fine when did initial migration line.   ideas?   ipad air 2, latest ios.   thanks,   andres hi andres,   i responded in-app feedback on email.   sue. More discussions in Adobe Photoshop Sketch adobe

Screen glitch distortion

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hey,   i opened project , looks this, causing distortion ? this lot of things including codec of source video, graphics drivers, cashe  problems. there's no way tell without details project, os, , version of ae using down last decimal point. More discussions in After Effects adobe

Updates got stuck and now Creative Cloud says I need to install it to fix a problem with In Design and Adobe PDF maker not recognising characters in image files names that are in regular use.

in design won't process pdf or eps images saying there may character in file name can't recognised. it did until yesterday, happened?! and changing file name straight text has not fixed problem.   i'm on deadline here folks - out there help, pleeeaaase  moving discussion indesign More discussions in InDesign adobe

Artboards disappeared on illustrator CS6... Any help would be appreciated

the artboards still there, can't see, appears when use artboards tool. i'm using illustrator cs6 and saving files .ai default settings , didn't save previous version.   thanks. you may have toggled "hide/show artboards" (shift-cmd h). in view menu. More discussions in Illustrator adobe

SAPアドビドキュメントサービスとlivecycleとで、帳票機能の違いはあります か?

sapアドビドキュメントサービスを利用する予定なのですが、どのようなことができるのか不明です。   アドビの法人向けソリューション:アドビとsap アーキテクチャ - アドビドキュメントサービス設定ガイド - sap library   上記ページから、アドビドキュメントサービスはlivecycleをベースにしたインタラクティブフォームを利用して帳票作成すると思いますが、 アドビ社のlivecycleと何か機能的な違いはあるのでしょうか。 ざっくりとした質問ですみませんが、教えてください。 サポート総合案内 (Japan) でのその他のディスカッション adobe

Is it possible to implement a payment method through Javascript that is not included on BC Ecommerce plan?

we need able charge in chilean peso, , haven't found provider included on bc platform (not paypal works).   here link external provider confirms support chilean peso. https://help.ecwid.com/customer/en/portal/articles/1171115-product-browser#generatecode   thanks lot help!   chris if read site correctly, wouldn't use bc's built in ecommerce system. provide system, embed code onto bc site.   as note, stripe supports chielan peso, however, business needs based in supported country . More discussions in Business Catalyst adobe

PDApp.log problems...

this posted in fireworks section marc.choisnard pdapp.log file monster - can control it? i'm reposting here recent pdapp issues can respond and, attract proper attention.   i've never used fireworks , encountered problem myself, using combination of flash, after effects, photoshop, illustrator, etc.   for me, i've found removing file via terminal (i'm on mac) did trick. and, i've kept regular eye on since.   it seems kind of horrible infinite loop error in adobe program following: look connection server can't find connection log problem try again repeat forever this happened me in spite of regular, uninterrupted internet access. though, why connection should necessary beyond me.   it gobbled 700gb of space when left unchecked.   i'd call major issue. More discussions in Adobe Creative Cloud adobe

Error When Opening DRM Protected Files

i attempting open drm protected files on e-reader. able open files on computer when transfer them ereader , open them message "this document protected drm , not authorized use adobe id'. have uninstalled , reinstalled ade 3 times. have unauthorized , reauthorized computer , ereader 3 times. has not fixed problem. using ade4.5. after recent reinstall, reauthorization downloaded book off adobe's website. when tried open got same error message. other fixes? update - have gone ade 3. after fixing authorization error still getting same error drm message. More discussions in Adobe Digital Editions adobe

I get an error 130200 when I try to install updates (Acrobat X Pro).

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i error 130200 when try install updates (acrobat x pro).   try update manually below link , check :   adobe - acrobat : windows More discussions in Installing, Updating, & Subscribing to Acrobat adobe

Maximum number of authorizations reached!

i’ve reached maximum number of authorizations book therefore i've cancelled authorization pc in order give authorization colleague. colleague tried , couldn’t authorization because system reply maximum number has been reached.  tried again authorize pc , received reply maximum number has been reached well. can do? in case should contact customer support reset: https://helpx.adobe.com/contact.html?step=ade_adobe-id-signing-in_stillneedhelp More discussions in Adobe Digital Editions adobe

Quiero cancelar mi suscrpcion de Adobe Ilustrator

quiero cancelar  mi suscrpcion de adobe ilustrador, soy de guatemala  y es uno de los países que están enumerados en la lista para contactarse por otro medio (telefono chat o acá) teléfono no responde, en el chat no esta activada la opción, quiero cancelarlo antes que llegue la fecha de renovación automática, ya leí en ayuda los pasos pero no tengo la pestaña de "cancelar plan" espero recibir respuesta pronto. gracias tienes que insistir, en horas de oficina de la costa pacífico de eeuu (gmt-7, 1 hora menos que en guatemala) hasta que aparezca el botón azul "still need more help?/¿necesita más ayuda?" o similar. después de hacerle clic en esas condiciones, debería aparecerte al menos la opción del chat. al menos, así es el cuento. More discussions in Foro en español adobe

I uninstalled reader dc and I am trying to reinstall reader XI It's asking for a serial number and I don't have one Please advis

i uninstalled reader dc , trying reinstall reader xi it's asking serial number , don't have 1 please advise hi martins28297741 ,   reader free application, doesn't require serial key. try download using link http://get.adobe.com/reader/enterprise/   regards, aadesh More discussions in Acrobat Reader adobe

CP9 Text not showing in additional state view when published.

i have slide want show different text box depending on students quiz results.  have slide set show text response , character based on quiz results.  passing 1 works fine fail 1 show character not text response.  built text response using state view normal being passing text , second state being failure text.  i've tried text being part of smart shape passing text , text box inserted.  neither appear when preview project. can post screenshot of actions , object states? More discussions in Adobe Captivate adobe

multiple education accounts question

i have gotten cc account education. understand can put apps on 2 computers account. account team account through institution , such limited school supplied computers (school policy). question can purchase second cc account education can install on machines @ home? if can associate them same email address?   thanks bunch   stef nicovich hi stef,   creative cloud subscription allowed use on 2 computers.however, have mentioned above cant use on home computer because of limited access (school policy). in order use creative cloud on 2nd computer @ home can go creative cloud student , teacher edition.   *no, can not use same email address individual subscription creative cloud student edition, if have team license creative cloud (by school) on adobe i.d for have sign on adobe different i.d. because can not keep team subscription , individual subscription on same account, 1 membership  work.     regards, akanchha More discussions in Adobe Creative Cloud adobe

Unable to export Lightroom 6 collection as a catalog on El Capitan

i unable export lightroom 6 collection catalog photo's and/or smart previews included. includes both lr 6.2.1 , lr 6.1.1. have check file , folder permissions, reset preferences, , rolled 6.2 6.1. have tried exported numerous locations , multiple drives. i've turned off "use graphics processor" under performance preference menu. i'm frustrated , out of options. solutions debacle ? hi adama,   it possible catalog using isn't working properly.   please follow below steps , see if helps. > create new catalog > import few images > create collection using images > try export collection catalog.   let me know if helps.     ~mrinmay More discussions in Lightroom Classic CC adobe

Acrobat Pro auf anderem Rechner neu installieren nach Computercrash

hallo,   bei meinem rechner ist die festplatte defekt. nun möchte ich beim acrobat reader pro-abo auf dem neuen rechner installieren. wie geht das und woher bekomme ich den code zum freischalten?   danke und gruß - thomas hi thomass84920405,   please specify exact issue facing. if have installer file. can install on machine , activate using serial key. or, can download acrobat here: other downloads   regards, anubha More discussions in Acrobat Reader adobe

Adobe InDesign CC 2015 has Stopped working - Fault module name : MSVCR120.dll

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hi i have adobe cc 2015 , everytime run indesign crash shown in attachment. i'm running indesign power user.   can please help   regards luis mestre try replacing indicated dll new version microsoft. update id app. More discussions in InDesign adobe

Adobe CC applications take ages to launch (and sometimes don't)

hi, have paid yearly subscription adobe cc (3 accounts) , have used them - ps / ai / idd / pr - , have noticed several problems in applications vs previous versions :   1 - time launch application way longer our previous versions, indesign > 40 60 seconds. more. 2 - once application photoshop launched (window opened), first action select tool / or open file launches rolling wheel - making wait more. selecting element gives troubles (rolling wheel, selecting element? seriously?) 3 - sometimes, moving element in illustrator freeze entire application, opening document in indesign too, , way reboot force - quit. 4 - elements lock in illustrator, without reason. have relaunch app unlock document.   please note have 3 different computers, quite decent / recent apple products > imacs, macbook pros configurations , troubles in thoses 3 machines. could please tell do avoid troubleshootings, or release bug fixes asap? can't afford pay x3 license 200$/month softwares not answer our need

video and audio won't stay linked in CC

i have used pr 12 years , before video , audio files when exported mp4s or when linked played , edited unit.   now after importing movie made in cc , reimported final adjustments, find audio totally out of sync. painfully resync, save , goes out of sync again. when try linking audio , video, operate separate.   when view movie media player, audio , video perfect. once imported , put time line, don't know each other. it's watching badly dubbed film. you should go original project , media tweaking, rather start new project using highly compressed export. More discussions in Premiere Pro CC adobe

Error 16

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just installed robohelp 2016; worked 1 day, receiving error message. uninstalled , reinstalled got same result;  has else seen this?? try uninstalling wise 365 or similar. if fails then need contact adobe.   what operating system using.   are installation files on same drive installing to?   are installing c drive? More discussions in RoboHelp HTML adobe

Premier elements keeps crashing on windows 10 PC

running on i7 loads of disk , memory, date graphics driver , have tried reinstalling , still no luck.   no other software (and run lot of photo software) has had issues @ all   i'm attaching windows event log items in hope adobe collecting information come fix. @ moment thinking of reverting pe 12 runs fine any ideas ?   regards           faulting application name: adobe premiere elements.exe, version: 14.0.0.0, time stamp: 0x55e5a5ad   faulting module name: audiofilters.dll, version: 8.0.0.0, time stamp: 0x55e5a06c   exception code: 0xc0000005   fault offset: 0x000000000000709a   faulting process id: 0x1698   faulting application start time: 0x01d106bd0ff5fc5a   faulting application path: c:\program files\adobe\adobe premiere elements 14\adobe premiere elements.exe   faulting module path: c:\program files\adobe\adobe premiere elements 14\audiofilters.dll   report id: 918c10c4-53f6-428d-ae2c-7bd9004f1538   faulting package full name:   faulting package-relative application id:   fa

Show Frames

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in adobe premiere pro cs5 , cs6 had in each track in time button set display stile option show frames. find option in premiere pro cc? hi ruud,   are looking option : (you have click on wrench icon see 'timeline display settings')   regards, navdeep pandey More discussions in Premiere Pro CC adobe

Still cannot create required folder

still cannot create required folder.   i uninstalled lr, reinstalled lr. signed out of cc , signed cc.   all of permissions set correctly.\   steve hi sfmullens ,   there thread created previously. cannot create required folder please not create duplicate threads.   ~mrinmay More discussions in Lightroom Classic CC adobe

Counter signers can i edit / insert after widget is created.

my requirement having common widget and  adobe users can  insert counter signers accroding department.,   is possible. hello safel,   once widget created along counter signers in it, not possible edit or modify counter signers in it. need pre-define them while creating widget. workaround, creator of widget, can replace counter signer once signed widget signer going manage tab->out signature section , click history tab , click replace signer. thus, delegate counter-signer every time.   regards,   -rijul More discussions in Adobe Sign adobe

I am unable to download Adobe Reader upgrade on my Apple. When I do I get the message that my file is damaged. Any suggestions?

adobe reader not open 'adobeflashplayer_19_a_install-2.dmg' because either not supported file type or because file has been damaged (for example, sent email attachment , wasn't correctly decoded). ok, several problems here.   1. have downloaded adobe flash player not adobe reader. entirely different thing. 2. never open installers or upgrades in adobe reader. pdf files only. notice file name ends dmg meaning must else it. 3. can dmg file double click in finder. open new window, , need follow regular install instructions. More discussions in Acrobat Reader adobe

how to check which computer sing in adobe cc ??

becouse have allredy instal cc in 2 computers 1 of them can't in becouse it's broken , need install in new computer can't is there installation failure message getting while installing cc on new machine. please try install creative cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html .   you may check maximum activations exceeded launching subscription or creative cloud products in case old machine has crashed. More discussions in Creative Cloud Download & Install adobe

How can I change the artboard color?

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how can change color of artboard white?   note, don't mean canvas. know can change canvas color right-clicking on it. cannot find way change color of artboard. hi jonathanr20889437,   greetings. not quite sure mean, guess mean change color of artboard itself,   i used paint bucket green color , blue right click on outside of artboard , select color want.   regards rohit More discussions in Photoshop adobe

Desktop version of site not displaying on touchscreen computers + Chrome only loading mobile version

is experiencing same issue, or of us? if haven't checked site on multiple browsers on touchcsreen displays, should!   i have 2 different muse built sites, both experiencing same issue - desktop/laptop running windows 8.1 touchscreen capabilities enabled being served tablet version, rather desktop version. result, website see left-aligned, half standard window size , looks unprofessional.   the work-around i've come delete tablet version , have desktop version served every machine except cell phones. leads additional problem in chrome seems serve mobile version on touchscreen desktop displays - when has choice between desktop , mobile layouts. of current muse release, problem still issue.   the media queries need compensate or restrict options related screen size only.   i called adobe customer support , told looking - 6 months ago, no response or follow after.   there similar post has been mistakenly marked 'answered', postings, not - i'm opening new discussion. tab

after effects warning: unable to create drawing surface

are there solutions error? nobody can tell without proper system info or other technical details such version of ae, screen configuration , on. specific error comes down hardware acceleration issues or general screen drawing issues. here's older take on it:   unable create drawing surface | mylenium's error code database   mylenium More discussions in After Effects adobe

image vanishing and unwanted redirecting to adobe.com

i made logo animation blurs when hoover-in , goes normal in hoover-out.. works fine if click on it opens adobe.com, , entire image vanishes limbo. i made sure remove click actions, did try change pointer settings, scrub on , off...i did try adding on-click link action new browser tab resulted in opening new tab yet original turns adobe.com. did try add on-click action link self, made mess... in cases clicking in image, regardless of having whatsoever pointer change results on image vanished, gone, kaput!. ideas? help? http://fountopen.org/index.html here link logo, if click it vanish... More discussions in Edge Animate CC adobe

In Design Hangs intermittently when editing text

using id cc today, type out few lines of copy , application hang 10 seconds before allowing me proceed. making application barely-usable.   it seems happen when i'm typing out line , go make correction such deletion of last few characters or if start typing fast. doesn't crash application... causes mac pinwheel 5-15 seconds on average. time hanging depends on amount of characters i've backspaced or how far i've moved cursor. happens every few seconds, i'm typing content doc @ 1 or 2 lines per minute, , it's excruciating.   i'm running on el capitan 10.11.1 on older 8-core mac pro w/ 14 gb of ram, don't seem have issues outside of indesign. file located in onedrive folder, files copied on computer locally, don't think has w/ autosaves or that.   this has made writing latest client proposal total bummer because it's taking sooo long, i'm ocd presentation , don't want have resort ms word   has experienced issue or have recommendations of fi

not can not turn on adobe creative cloud photograph my programs not activate

not can not turn on adobe creative cloud photograph programs not activate ultilizo mac please see: sign in , sign out activate creative cloud apps   also, these may helpful: faq: how download , install creative cloud apps? faq: how launch creative cloud apps faq: do if have membership app acting if have trial?   you can see answers other asked creative cloud questions here: creative_cloud faq forum   if seeing error message, please let know details. More discussions in Adobe Creative Cloud adobe

indesign locks up when inserting page, crashes when saving idml

in document i'm working on, 70 pages, in id cc 2015.1 windows, if insert 1 page, id locks up. can insert more 1 page no problem; locks when inserting one.   also, when try save .idml, crashes.   help, please! re: indesign 6 crashing when attempting open particular document. others opening ok.   there script in thread can export idml without opening file first. it's worth try, @ least. More discussions in InDesign adobe

Does GPU acceleration work when exporting Video?

hello, want know when export video if gpu should export video. cpu reaches 100% of use , gpu @ 0%. purpose of mercury playback engine gpu acceleration (cuda)? have asus strix gtx 980 gpu. i'm using recent updated version of premiere pro.  not uses cuda... read this http://blogs.adobe.com/premiereprotraining/2011/02/cuda-mercury-playback-engine-and-adobe- premiere-pro.html More discussions in Premiere Pro CC adobe

how to use the refine selection brush?

how work? arnsuc wrote:   how work? see chapter 1: "what's new". https://helpx.adobe.com/pdf/photoshop-elements_reference.pdf More discussions in Photoshop Elements adobe

I have acrobat X Pro and recently it stopped being able to save as an optimized file or reduced file size. Why?

i have acrobat x pro , stopped being able save optimized file or reduced file size. installed el capitan. these related? hi ,   acrobat x not compatible version latest mac os el captain. this reason experiencing issue. you refer following link more information. acrobat , mac os 10.11 el capitan compatibility   regards sukrit dhingra More discussions in Creating PDFs adobe

このアカウントの人、メールアドレス間違えてますよ(どこにお知らせすればい いのかわからないので、ここに)

本日、自分のメールをチェックしたら、「ご購入ありがとうございます」のメールが! creative cloudを購入したとか。身に覚えがないです・・・。 よくわからないので、パニクッて、色々いじっていて、アカウントのパスワードを変更してしまいました! 登録した人、困ってるんじゃないだろうか。   おーう、ログインしたら、その人の個人情報が丸見え。 あんまり見てないよ見てないよ。   今、この投稿は、いわゆる成りすまし?です。 登録した人に、お知らせしたいのですが・・・。   えーい、もうちょっと慎重に登録シナヨ!!!びっくりするじゃないか! それに、人のメールアドレス、使わないでよ。   えーと、ここでいいのかな・・・。 サポート総合案内 (Japan) でのその他のディスカッション adobe

How to STOP Highlight feature?

just upgraded newest version of adobe reader 11/1/15. new version, cannot figure out how stop highlighting. (this not question on how delete highlight). want copy section, , can highlight now. i've tried right click on document, change hand tool, double click on highlighter....nothing works. thanks hi ,   please follow following document once , see steps on how copy text. though reader x applicable reader xi well. adobe reader x * copy content pdfs   regards sukrit dhingra More discussions in Acrobat Reader adobe

Blank gap at the end of a scrollPane?

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hello. i'm having error scroll pane added stage. scrollpane element dynamically created through lines of code. @ end of movieclip contained in scrollpane, though, blank space appears.     this of code i'm working with: //variables var sph:int = 307; var spw:int = 700; var spx:int = 0; var spy:int = 80; var sp:scrollpane = new scrollpane(); var totalmc:movieclip = new movieclip();   //scrollpane properties sp.setsize(spw, sph); sp.x = spx; sp.y = spy; sp.horizontalscrollpolicy = "off";   //totalmc @ point builded , defined   //add scrollpane scene sp.source = totalmc; addchild(sp); setchildindex(sp, 3);   if add totalmc movie clip stage, gap doesn't show, figured must issue related scrollpane properties themselves.   can out there me out? thanks. that looks code problem mc build.  trace height , confirm. More discussions in Adobe Animate CC - General adobe

deactivate from lightning destroyed computer

after lightning strike while in south africa totalled laptop bought new one. not deactivate accepted loss , bought thought new copy of lr cs 6. looks if might have been sold cc 6 useless me work takes me parts of africa , australia many hundreds of miles nearest web connection. had copy of original installation files , tried installing that, neither original key nor 1 supplied in email acknowledging purchase activate current installation you don't need connected web use lr cc. copied lightroomqueen: do have online time? no. briefly need internet access activate lightroom. if you’re cc subscriber, ‘phones home’ , again check subscription status, can offline 99 days before reverts limited mode (no develop, map or sync). if have perpetual license, lightroom remains activated until deactivate it. More discussions in Lightroom Classic CC adobe

Downloading my creative suite premium 1.3

would please me downloading creative suite premium 1.3 witch bought in 2005 when student in mo .now have moved va new computer. don't want upgrade different version. i appreciate helping me nahid activation server available cs 3 , above versions only.   even though if install cs 1 , not able activate it.   in case , may download , install cs 2 apps , make sure use serial number mentioned on page :   download acrobat 7 , cs2 products More discussions in Downloading, Installing, Setting Up adobe

Fonts Not Appearing Properly on PDFs

hi all,   when creating pdfs powerpoint presentation, fonts render differently/incorrectly. have idea why happening? recommendations on how rectify this?   thank you! jen hi jen_a ,   please let me know exact dot version of acrobat, ms office & operating system installed on computer? also, let me know steps followed create pdf?   regards, aadesh More discussions in PDF Forms adobe

slideshow

in premier elements 13 can slide duration set in slideshow.  in edit have themes option.  blackrx8   premiere elements 13 on computer operating system?   if referring "themes", in elements organizer 13 create/slideshow , not in premiere elements 13 editor. the elements organizer 13 slideshow builder offers lot of bells , whistles not have editing opportunities of elements organizer of pre-13/13.1 versions.   elements organizer 13 slideshow slide duration according theme preset. and, export elements organizer 720p or 1080p avchd.mp4 file saved hard drive or facebook. save can imported premiere elements project there no more "break down elements organizer slideshow" opportunities slideshow in premiere elements 13 editor had in output "edit premiere elements editor" in pre-13/13.1 elements organizer slideshows.   have considered creating , exporting slideshow solely in premiere elements 13 editor?   please consider. questions or need clarification, please n

Creative Cloud says ''trial''

hello, i have pc windows. have paid whole adobe creative cloud every time open creative cloud app says @ apps ''trial''. works if shut down computer , try again. if log in on adobe website says have paid everything, need download app again weird because downloaded it. how can rid this?  hi,   first, sign out , in creative cloud, using same adobe id used pay subscription, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html   then, if launch cc 2015 product , pop still shows trial message window, please see link resolution: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html More discussions in Creative Cloud Download & Install adobe

my account number is [deleted],i ordered the wrong version of CS6 they sent me a pc version,i have a mac and you are charging me and i cant use it.please send me the one for a mac osx.gbellobuono2@gmail.com

please help!!!! sent wrong version of photoshop sc6 upgrade. need version max osx. account number [removed moderator].and email [removed moderator] .someone there helped me , told him had mac.now being charged cannot use. thank gail bellobuono i'm hoping adobe staff can you, can call sales number (us) , straightened out.   800-585-0774   gene More discussions in Photoshop adobe

I tried to roll back from the latest update to lightroom, but it says it does not apply to me. How do I get the old version back?

i tried roll latest update lightroom, says not apply me.  how old version back? hi cherry_boy ,   please follow steps in following article roll previous version of lightroom. article : https://helpx.adobe.com/lightroom/kb/roll-back-to-prior-update.html   regards, tanuj More discussions in Lightroom Classic CC adobe

Echosign document key

hi   i not able find adobe document key, need send document application need document key.   please suggest me process document key adobe echosign portal hello avichal,   you can use getmydocuments function in order retrieve document key. below documentation same:   https://secure.na1.echosign.com/public/docs/echosigndocumentservice22#getmydocuments   regards,   -rijul More discussions in Adobe Sign adobe

sync folders broken

latest release of lightroom 6.2.1 has horridly slow import process, sync'ing folders appears broken.  takes 15+ minutes syncronize 1 image, ends hanging before kill process.   using windows 7, latest lightroom 6.2.1.  poor bug testing why won't sign cc, fire s**tty dev's , can job...   edit :: idea spend resources on "face recognition" , other gimmicks while leaving core functionality compromised joke...  bad paid pos "upgrade" lr5   edit 2 :: have win7 laptop 8 cores, 16gb memory, , 750gb ssd drive, it's not hardware issue, coding issue in lr hi au_ears ,   please follow below lightroom blog more details.   lightroom journal | tips , advice straight lightroom team.   workaround synchronizing folder issue: synchronize folder fails error 'no photos or videos found import'     thanks, ~mohit More discussions in Lightroom Classic CC adobe

How do I synchronize bookmarks between Adobe Digital Editions on multiple platforms

when looking @ description of ade appears supports synchronizing bookmarks yet have not been able make happen.  have ade on macbook , on ipad , bookmarks created on macbook not transferred ipad.  feature being misrepresented on adobe's website?? looking @ description of ade, mentions bookmarks, mentions while ebook without drm can copied between machines, bookmarks stay original machine. may not have ability share bookmarks. think need download ebook each of platforms, rather have happen automatically.   we've got bit spoiled way ibooks , share books, mail , across apple platforms, based on apple id. however, there isn't equivalent system between apple, windows , android platforms (wonder why....?), there isn't os process manage this.   hate disappoint you.... maybe there way this, if bookmarks, etc., can exported file , transferred other machine. without backroom system pass things around, messy changes on different machines @ different time. More discussions in Ad

Captivate 8 crashes before preview loads

calling captivate experts !!!   in need of urgent solution ! when previewing or publishing captivate 8 responsive project program crashes @ 65% possible cause: project created on dropbox along of assets. when program started crash cloned project folder on local machine , relinked of assets locally (offline). this solution worked briefly problem , dont know how fix if there no errors.   any appreciated !!!! steve. when say: "my project created on dropbox along of assets. when program started crash cloned project folder on local machine , relinked of assets locally (offline). "   are saying:     cptx file stored in dropbox while authoring?     html/swf assets published dropbox directly captivate?     html/swf assets published local drive , uploaded dropbox testing?   unless authoring, publishing , previewing published files local drive, causing work. captivate corrupt source file, causing loose hours of work, , start complete rebuild of file on local drive.   stop work no

images do not fit in frame in Display. they look fine in the video track. they need to be rotated. when they are rotated and displayed in display area, the heads are cut off

when making movie, frames fine on video track.  need rotated.  when rotatted, big display.  heads cut off.  render video , burn cd , heads still cut off. billiant   what version of premiere elements , computer operating system?   what importing project - photos (what pixel dimensions , how many) , video (frame size , frames rate , other format details)? are imports portrait or landscape oriented when first imported , viewed in edit area monitor? if go edit menu/preferences/general find preference default scale frame size enabled (with check mark) or disabled (without check mark)?   what manually or project automatically setting project preset (project settings) match properties of source media?   the simple answer click on edit area monitor bring image's bounding box , use 1 of bounding box's handles scale image fit space (as best possible) in monitor established project settings.   but simple answer not right answer. need @ source media properties , project settings determin

Can my custom calculation script output hyperlink?

i have developed custom calculation script want output " click here find referral form" hyperlink. possible?   var contact = this.getfield("contact").valueasstring; var area = this.getfield("area").valueasstring; var form = this.getfield("form").valueasstring; var type = this.getfield("type").valueasstring;   if (contact=="yes" && area=="yes" && form=="yes" && type=="form 25") event.value = "1. click here find request form 2. complete form , take nearest supervising centre confirmation 3. report notation immediate supervisor/manager , on system 4. contact on xxx if unsure";   // etc.     thanks in advance you can set mouseup event of field launch web-page, depending on field's contents, can't add actual hyperlink it.   on fri, oct 30, 2015 @ 2:29 pm, tbrookes1980 < forums_noreply@adobe.com > More discussions in JavaScript adobe

Using cc fonts on a product, do i need a license for it?

i starting company witch makes text/picture based products. need special license use cc fonts on products? or include in contract when buy cc license company. you can typekit questions here: adobe typekit center or typekit support available via email " support@typekit.com " , on twitter @typekit.   moving adobe type forum More discussions in Type & Typography adobe

lightroom won't open, not responding

lightroom won't open @ all, won't open splash screen. ive tried un-installing , installing again same thing; once open it, few seconds later says application isn't responding hi lxvxyxn ,   would request provide more information further assistance : which version of lightroom using? which operating system : windows or mac? More discussions in Lightroom Classic CC adobe

While setting up CS4 I'm asked to put a cd in the drive to finish the installetion. I don't have any cd. I'm downloading from Adobe. What to do???

while setting cs4 i'm asked put cd in drive finish installetion. don't have cd. i'm downloading adobe. do??? hi,   did download link below? download cs4 products   regards, sheena More discussions in Downloading, Installing, Setting Up adobe

Problem with adobe Premiere PRO _ Without NETWORK (importerquicktime.prm) no problem when connected

hello, sorry disturb i'm encountering problems adobe premiere pro. indeed, when colleague try launch applications creative cloud without network, there isn't problems. but adobe premiere pro, when tried lauch it, blocks @ importerquicktime.prm.   the question : why network it's ok , without no ? operating system : windows 8 x64 ent quicktime version 7.78 (up date)   thank answers , sorry english (i'm french) ^^ moving discussion premiere pro More discussions in Premiere Pro CC adobe

Can't open multiple files in Windows with v2015.009.20077

i received update acroboat reader, v2015.009.20077.  purpose of post report bug.  cannot open multiple files in windows pro 7 32-bit.   steps 1. open windows exporer 2. open pdf 3. once pdf opens, go explorer 4. try open pdf.  won't open 5. in order open pdf, have close open one.   this bug, on top of fact new software , interface in update horrible, horrible, horrible hi thegambler,   we're sorry inconvenience caused you. i suggest run cleaner tool " download adobe reader , acrobat cleaner tool - adobe labs " remove traces of reader. then, restart machine , install software again here: adobe acrobat reader dc install versions   let me know how goes.   regards, anubha More discussions in Acrobat Reader adobe

I do videos in a virtual world, i capture the animations and going ons within a virtual world similar to ssecond life. would this be the program to use.

i videos in virtual world, capture animations , going ons within virtual worl,d similar second life.  purchase adobe cloud because told use this, find out nothing in cloud on screen video work. disturbing.  hate put more money out when doing 49.00 this. adobe captivate not , has never been part of creative cloud.  of sore point captivate community because part of cc, way wouldn't need pay subscription.. More discussions in Adobe Captivate adobe

Calculate Labor for Installation of Event Rental Products

Image
i have tinkered tax codes , custom shipping can't figure out how charge customer labor.   goal calculate labor installation of event products based on percentage of total equipment rental.   formula total ordered amount x percentage (30%) = labor charge anyone knows how please help. hi james   to have these info on order stored, best way use tax codes. dropdown defined tax ( , can have different values based on state) setting tax .  using tag {tag_invoicetotal} display value of each products price tax applied ( 30 % in scenario)   thx silviu More discussions in Business Catalyst adobe

How do I fix Creative Cloud on windows?

have had creative cloud while. however, after removing computer , re-downloading it, program not seem run. renamed folder already, not sure else do. click creative cloud icon, computers asks if want program make changes computer, press yes, , nothing happens. used cleaning software adobe provides reset creative cloud on computer. uninstall (using uninstallers) cc including desktop app.   clean per use adobe creative cloud cleaner tool solve installation problems   restart computer , install, https://creative.adobe.com/products/creative-cloud   use desktop app install cc programs. More discussions in Creative Cloud Download & Install adobe

new installed bridge CC doesn't start

hello, installed bridge cc doesn't start.   this info got: ____     process:     adobe bridge cc [8628] path:        /applications/adobe bridge cc/adobe bridge cc.app/contents/macos/adobe bridge cc identifier:  com.adobe.bridge6 version:     ??? (???) code type:   x86-64 (native) parent process:  launchd [127]   date/time:   2015-11-11 19:29:41.467 +0100 os version:  mac os x 10.6.8 (10k549) report version:  6   dyld error message:   library not loaded: /usr/lib/libcurl.4.dylib   referenced from: /applications/adobe bridge cc/adobe bridge cc.app/contents/macos/../frameworks/dvanet.framework/versions/a/dvanet   reason: incompatible library version: dvanet requires version 7.0.0 or later, libcurl.4.dylib provides version 6.0.0   binary images: 0x7fff5fc00000 - 0x7fff5fc3be0f  dyld 132.1 (???) <29decb19-0193-2575-d838-cf743f0400b2> /usr/lib/dyld   model: macbookpro5,4, bootrom mbp53.00ac.b03, 2 processors, intel core 2 duo, 2.53 ghz, 8 gb, smc 1.49f2 graphics: nvidia geforce 940