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hi , your query being answered here : every since installed lr 6.0 , versions thru lr 6.3, experiencing image changing rainbow color when click on it. files ruined. when open same files lr 5.7, normal , can post processing. please not create duplicate threads.   regards jitendra More discussions in Lightroom Classic CC adobe

when try update previous versions of bridge cc (error-cannot extract files) , photoshop6, i'm told retry.  it's been 3 months.  how live chat person help? could please provide screenshot of error message. lot resolution.   regards, anupriya khare More discussions in Creative Cloud Download & Install adobe

i new lightroom, following several online tutorials. i've run problem can't find answer for: have imported few photos lr practice with, , trying apply metadata , set collect set collections. lr imported photos asked to, can not select 3 of them ~ (obviously) can't add metadata or assign them collections. thoughts? hi mtbirder,   are not able select image or specific set of 3 images? may know workflow of adding images collections?   please me lightroom version , operating system type working on well.   regards sarika More discussions in Lightroom Classic CC for Beginners adobe

muy buenas tardes, tengo una pequeña duda y no tengo idea como resolverla. llevo meses haciendo diseños donde se uso variedad de imágenes con fondo blanco, para que una imágenes queden mas cerca de otras sin que se vea este fondo blanco intento usar siempre el efecto de transparencia "multiplicar" que como saben genera una sobreimpresión en la cual el fondo blanco sobre otro fondo blanco simplemente desaparece, permitiendo el objetivo de que pueda acercar una imagen de otra sin la interferencia del fondo blanco.   ahora el tema está en que, me estuvo funcionando durante unos meses, pero últimamente, al imprimir, este fondo blanco se presenta un poco oscuro sobre el fondo blanco, estoy al tanto que normalmente este tipo de cosas ocurre cuando colocas un efecto de "multiplicar" en una imagen, luego la agrupas y le vuelves colocar el efecto "multiplicar", que al duplicar el efecto de sobreimpresión se oscurece, pero este procedimiento no lo realizado, siempre

purchased elements 14 in win platform...im downloading imac ....have not downloaded yet...what do? use chat option here: contact customer care More discussions in Photoshop Elements adobe

i have 2 pcs adobe photoshop elements 11.  licensed three.  elements 14 same licenses.  thanks the number of activation 2 on same or different machine retail purchase. however can deactivate keep activation in reserve when abandoning machine https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html   regards rajashree More discussions in Adobe Licensing adobe

am new pe14 , raw images. opened first raw file fz1000 , noticed work window different normal pe workspace.   can explain work process in editing raw files.  notice histogram on top of adjustment sliders how used best image correction when finished process final image saved in conventional jpg file   any help/suggestions appreciated in learning basics of processing of raw files thanks help in raw dialog use sliders perfect image, click open image button (bottom right) send regular editor. use file >> save create jpeg. More discussions in Photoshop Elements adobe

in short: use elements every day. 4 weeks ago did clean install os x 10.11. used appstore install used apps again including ps elements 10 , worked fine until morning. appstore login window appeared asking password, elements stopped working since. contacted apple support, nothing except telling me contact adobe support. went adobe site first see if has compatibility. nothing find except, in end, invitation buy elements 14. tried adobe phone support, support guy not , directed me these forums. adobe, why paid software not working anymore? if version 10 no longer compatible current os, still paid , can expect using long want. , if technical issue why can't phone support tell me? hi* same on here. did complete checkup apple. nothing. dear adobe-people, can please sort out? thanks:-) More discussions in Photoshop Elements adobe

i've purchased creative cloud, until trying download photoshop or lightroom. i error message : error: third party payload installer vcredist_x64.exe failed exit code: -2147024891   error: failed install microsoft visual c++ 2012 redistributable package (x64). please try installing double clicking on executable @ "c:\users\admin\appdata\local\temp\{5836c91a-b558-441b-9b56-dec403588066}\photoshop_16_ls 20_win64\adobe cc 2015\payloads\microsoft vc 2012 redist (x64)\vcredist_x64.exe", or download , install latest microsoft visual c++ 2012 redistributable package (x64) microsoft website - www.microsoft.com   i did indicated in message, microsoft visual crashes or says acces denied.   any appreciated. "download , install latest microsoft visual c++ 2012 redistributable package (x64) microsoft website - www.microsoft.com".   after uninstalling both of these particular vc runtimes ( vc++ 2012 (x86) , (x64)), reinstall download visual c++ redistributable visual studio

elements１２から、elements14へ、upgradeしました。　elements14のインストール時に、サインインせよとの指示が出るが、その後一向に進展せず。そこで、下部にある、も一つの選択肢「後で処理」をクリックして、インストール終了。　当該ソフトを起動して、１画像を選んで、編集をクリックすると、サインインせよとの指示が出るが、何かい再試行しても、以降は進展がない。なぜでしょうか 自己回答になります。　７か月前のkennchanさんの回答（elements12がインターネットに接続さていない）にヒントをえて、同じように、インターネット・エクスプロラー（ＩＥ）の設定を変更してから 、サインインしたら、認証登録ができました。実施済み変更：　「サーバーの証明書の失効を確認する」の、チェックを外す。 Photoshop Elementsコミュニティフォーラム (Japan) でのその他のディスカッション adobe

okay, it's been awhile since used illustrator forgot how title says... actually solution found in forum (or on youtube?) show handles, because "shift+c" click, hold , drag anchor point problem messes other path segment when want alter or bend/curve other one.   now when select direct selection tool and drag away middle of path segment, whole segment moves along it, , other segments connected stretches along too... what want same reshape tool does in path segment without added anchor point , segment dragged, handles of anchor points on both ends of segment shows up. ichiroi,   as (mis)understand it, may wish alt/optionclickdrag handle leave opposite handle is. More discussions in Illustrator adobe

i'm merging data collected elsewhere pdf template.  need not print fields based on values of other fields.  believe can done in javascript can't find documentation.  i'm editing form acrobat pro dc , printing acrobat reader. appreciated. hi charlenem90006555 ,   make sure while creating pdf form fields properties set visible. also, reader extend pdf file & save it. fill pdf form & print it.   let me know how goes.   regards, aadesh More discussions in JavaScript adobe

currently using lightroom cc. today, every time tried starting lightroom, shortly after start , before getting message saying lightroom experience problem , needed close. not helpful message. having checked had accelerated gpu turned off (because of support graphic card) couldn't find other reason not restart. did remember new sony xperia z5 compact connected pc. disconnecting solved starting problem. hadn't referred smartphone being picked in navigator. fortunately download photos other means. hi baughen ,   thank sharing information. appreciate it.   please contact further queries.   ~mrinmay More discussions in Lightroom Classic CC adobe

after purchasing after effects have gotten message need nvidia graphics card/ driver in order use after effects.   my dell inspirion not install nvidia products under circumstances. have consulted nvidia support , informed nvidia not work on pc. without driver after effects slow , not run. how resolve issue? simply disregard , update graphics drivers. fluke tells wrong graphics driver , configuration.   mylenium More discussions in After Effects adobe

i new @ hope question makes sense. how can access e-book when messagee-book protected.  please enter document open password , don't know password?  tried using adobe password did not work. hi ,   the document seems encrypted password,you have type in password access document. there no other way open it. i sorry need valid password access document,there no way adobe able open you. passwords meant keep document secure. moreover adobe password different password .it meant activate product.   regards sukrit dhingra More discussions in Acrobat Reader adobe

i'm setting site in dw cc 2014 , set local site testing server (using .php mamp pro) , setting remote server web host.( in past have done edits in dw , used transmit ftp) copied settings transmit , copied them dw remote server settings , got successful test. created test file , clicked "put" file doesn't show on remote server. hovering mouse on put indicates dw putting test file in test server, local site. want go remote server. clicked on disconnect testing server thinking might force go remote server didn't work. doing wrong?   thanks randy expand files panel. click on connect remote server icon.   nancy o.  More discussions in Dreamweaver support forum adobe

i working hours in 10 images in photoshop. save 1 one. noticed wasn't saving when finished. thought finishing , tried save unsuccessfully. tried automate batch action convert , save in jpg , photoshop frozen since. how save images? lot of work , don't want loose them! please help! have photoshop cc 2014. thanks! your description rambling on many things.  should instead more precise point , detailed. supply pertinent information quicker answers the more information supply situation, better equipped other community members answer. consider including following in question: adobe product , version number operating system , version number the full text of error message(s) what doing when problem occurred screenshots of problem computer hardware, such cpu; gpu; amount of ram; etc. More discussions in Photoshop adobe

i getting unspecified drawing error during playback in premiere pro. doesn't crash program or stop playback error popping , registering because occurring every single frame.   windows 10 adobe cc premiere pro v9 paper plane nvidia quadro 2000 nvidia geforce gt 610 rendering set software (no gpu accel)   working 1080p prores footage, 2 cams, stereo audio track.   forums i've checked deal after effects crashes , gpu stuff , dated 2006. haven't seen posts pp version recent. appreciated. hi caleb, you may want make sure you're running correct drivers gpus on win 10.   thanks, kevin More discussions in Premiere Pro CC adobe

hi there, first post , i'm new being member on forum. please go easy on me!   i'm novice wannabe web developer , i'm in midst of developing website interesting twist it.   the main page centered around 2 origami bird models , want user able interact them. in, if cursor hovers on 1 of origami's folds, function or text reveal in it's place. have spoken lecturer idea , has lead me use adobe illustrator splice origami's paper folds, attach coordinates them, in html , javascript apply rules , functions them, users can interact it.   i'm looking insight , links further reading splicing images, coordinates , relating them html , javascript use web development.   here image of home page backdrop be. guys can understand i'm talking about:   thanks reading , possible contribution! is illustrator maybe not right program use idea? photoshop better call? More discussions in Illustrator adobe

i experiencing issues printing document transparency. in photoshop faded image gray gradient. flattened , placed psd file in indesign. looks great on screen , when printed 1 printer. when printed larger printer transparency discolored , has pink-ish portion jagged edges. made pdf and  set print image, there still slight pink tinge document , gray tones not match should printing. great. please see example of how printing below indesign document. working in cs6.       can give additional details?  version of id?  computer?  printers?   printing same computer each time? More discussions in InDesign adobe

i guess not considered quick tools, if don't have customize quick tools option when right-click on toolbar contains tools. hi barbarag21796301 ,   i sorry customize tool bar option adobe acrobat application, not free reader.   regards, aadesh More discussions in Acrobat Reader adobe

hallo, ich bräuchte folgende programme:   - after effects - photoshop - primere pro   nur ich sehe nur diese creative cloud mit dem abo. ich möchte aber kein abo sondern das programm kaufen, downloaden und benutzen ohne monatlichen **** zu bezahlen. wo und wie kann ich das machen?   lg chrisi if can use 3+ year old programs never updated - link buy cs6 via telephone http://www.adobe.com/products/cs6.html More discussions in Premiere Pro CC adobe

hello all, i new ps user.  during trial period, high res jpeg photos opened perfectly.  after converting ps cc monthly thing, open in lower resolution , can't seem high resolution back.  pixels still 300, shot in.  don't believe has camera raw; did not take these photos, professional photographer did, , remember, worked fine before.  reloaded pictures in case had gotten changed, no luck.  help!!!!  tia!!  joni hi jonim   what operating system , version of photoshop(like cc 2015.0.1)? at how zoom level viewing images?   ~ akash More discussions in Photoshop adobe

every other document print (doc, xls, jpg). updated printer drivers , reinstalled brother mfc 7360n.  uninstalled adobe acrobat using cleaner utility, restarted, , reinstalled.  still cannot print.  please fix can print pdf hi noel,   please try troubleshooting steps mentioned on following webpage: https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html   regards, rahul tyagi More discussions in Acrobat Reader adobe

i have background layer, , open new layer shows on layer panel above background usual, named layer 1. try add image new layer, , background layer disappears, , image thumbnail appears in 1 remaining row, named layer 0. adding further layers has same result, layer 0 remaining visible images added.  clicking on background header @ top of screen results in individual layers appearing, unable work of images.           new photoshop, , trying follow video tutorial, blend 2 images one, , copying each instruction step step results not comply results in video. have tried add screenshots, reason aren't being accepted. could please post screenshots pertinent panels visible illustrate issue? to me sounds not placing images in image @ all, might opening them. More discussions in Photoshop adobe

i had adobe acrobate x pro installed , got installed office 2013 outlook 2013, made function "convert e-mail maps pdfs" disapare. can make singel e-mail pdf whicg very inefficient. solution? hi   acrobat x not support office 2013. please use acrobat 11.0.1 or higher or downgrade office version.   thanks tanvi More discussions in Creating PDFs adobe

i have adobe reader , trying read documents sent me . got pop-upfrom adobe telling me system/reader out of date , no longer open documents , needed download adobe acrobat dc. did , fantastic have buy $200!. have experience this? it sounds downloaded wrong product. don't want adobe acrobat. want adobe acrobat reader (the free product).   uninstall acrobat , install reader here: adobe acrobat reader dc install versions More discussions in Acrobat Reader adobe

after editing photo , exporting destination folder not show up. tried synchronizing file , states there photos add file. hit add , starts synchronizing file , photos not show up. hi ptombarrett   greetings!!   in export dialogue box there option that select " show in explorer/finder " under post-processing>>after export your exports show in folder   regards ~akash More discussions in Lightroom Classic CC for Beginners adobe

my pdfs have been doing while editing them reason. specific time, not working text, happened scrolling. pdf saves , exiting not fix it.  hi premium_signs ,   open acrobat, navigate menu "repair installation". check updates, if please install. relaunch acrobat after system restart & try replicate issue.   let me know how goes.   regards, aadesh More discussions in Creating PDFs adobe

i have personal facebook page , pet breeder page. how post separate pages? hi car,   from application trying use share photos?   please click on below link on sharing photos on different pages (considering using lightroom). exporting photos lightroom facebook business page (note : 3d party website)   ~mrinmay More discussions in Photoshop adobe

i leased light room 5 $9.99 per month.  access photoshop same lease?   in previous chat (0216813226)  told yes , given link download photoshop.  let run night , never did down load though said "downloading now". hi dave04079 ,   yes, access install photoshop on computer when member of creative cloud. so suggest please end process creative cloud task manager ( windows) , activity monitor ( mac), , reopen creative cloud. sign creative cloud, , go ahead , install photoshop .   regards, tanuj More discussions in Lightroom Classic CC adobe

hello,   i have current, active membership adobe , active plan (expires june of 2016). yet creative cloud app on windows desktop informing me of applications trial versions.   i tried access online chat support, there no link click enter chat, , sent in loop of asking question , being directed chat (with no link chat).   any appreciated.   thanks, brian hi,   you may please go through links- sign in , sign out activate creative cloud apps creative cloud applications unexpectedly revert trial mode | ccm, cs6   let know if help.   regards, akanchha More discussions in Adobe Creative Cloud adobe

(for whom use function, pops in effects control window. there seems hierarchy system in place, click left tab reveal nifty new "red source settings" drop down in form of plug in.)   the confusing understandable reassignment of editing source settings r3d file seems have created hiccup. i noticed when imported new clip onto timeline , discovered new red source settings in effect control window, clips imported when project cc2014 don't seem have option. if bug or there way "reload" footage in after effects? i'm in middle of large project (shame on me upgrading before finishing) , need able edit source settings clips, not new ones since how go color correcting footage prior sending sg.. info appreciated! More discussions in Premiere Pro CC adobe

hello everyone,   the articles download journal databases turn out small in print when use adobe reader print booklet. i need way enlarge articles fit regular piece of print paper larger eyes not strained. can crop articles in indesign during booklet printing?   thanks, , appreciated. use reader print, without making booklet, , scale fit paper. More discussions in InDesign adobe

should transfer photo , catalogue files elements on old laptop elements on new laptop manually copying them over? or best done importing photo files using organizers "import" function in conjunction restore catalogue function? an answer clarifying appreciated moving photoshop elements More discussions in Photoshop Elements adobe

windows7 64bit premiere elements 14, v14.0   ビデオに途中から違うオーディオファイルmp3を差し込みました。 前後で音声の大きさが随分違っています。 ボリューム調整の機能が見当たりません。 自由に変えることはできないのでしょうか？   以上   メッセージ編集者: mitsuru fujimaki 10.12. 21:00 分かりました。 分かりました。 Premiereコミュニティフォーラム (Japan) でのその他のディスカッション adobe

i have adobe acrobat pro dc 2015 : how remove password security multiple files having same password. hi ,   you remove security pdf' created , not else. you refer following link , follow steps. http://blogs.adobe.com/acrobatforlifesciences/2010/04/removing_security_from_pdfs_in/   regards sukrit dhingra More discussions in Security & Digital Signatures adobe

i send .pdf files clients. don't protect files because seems not trust clients   i perform 2 kinds of activity: 1) edit word file paste graphical signature, export .pdf. unfortunately, signature graphicla object still there , acrobat can grab it.   2) edit existing acrobat files hide areas of page white patches. print files .pdf, patches/objects still there , can remove them.   i may protect file, isn't there method flatten objects , make them not selectable @ all? don't care if surrounding text becomes not ocr workable. i tried optimization , removal of objects no way success.   i sure there solution haven't been able find it.   thanks   paolo italy mesoric wrote:   i don't protect files because seems not trust clients why not? More discussions in Creating PDFs adobe

i've in past been able put short .avi movies / animations, , cut them importing them same sequence in premiere pro create transitions , sync audio etc.   as of last week, can't drag new video files onto sequence / timeline, if rendered .avi files in same format used in said sequence. whhhhhy? have changed something? wild quess: More discussions in Premiere Pro CC adobe

hi,   i'm trying polygon picture , want use average blur can't find it. i'm using photoshop cc , maybe it's not included? know of option? hi jessicaj,   greetings. first of make sure ps date. also update graphics card drivers. average blur under , filter - blur - average. https://helpx.adobe.com/photoshop/using/filter-effects-reference.html   regards rohit More discussions in Photoshop adobe

does adobe support online cpu rental or purchasable application rasterizing or otherwise manipulating multi-gb graphic files?  have hp z600 workstation dual core , 12gb memory, , rasterizing 33k graphic file injects geological-epoch wait.  in future need manipulate -rasterize, etc- multi-gigabit, 600ppi, 60x40inch graphic files.  amazon may resource, it's cluster or grid hpc computing resources have long learning-curve interface. from have read huge giga-pan files can zoom in , count hairs on 1 of hundred thousand people, can take weeks on serious mainframe hardware, gigapan claims more reasonable processing time.   support: faq's   i suspect know 1 going offer access cray xk7 titan. and can go horribly wrong:   "open pod bay doors hall..." More discussions in Photoshop adobe

hello,   we have problem flash player, every version 13 upwards crashes intermittently since upgrading ie11.   our setup complex  briefly running multiple xenapp 2008 r2 servers running same image.  randomly across different servers see iexplore crashing, flash ocx file being culprit.   we cannot solve problem , have dedicated days troubleshooting, can see memory dump analysis it's method in flash player dll causing problem have no public symbols can go no further.  microsoft pss came same conclusion , suggest contact adobe.   i need organise kind of commercial support, cannot via support forum due setup have - take long explain (but willing try).   we've tried resolve problem , resolution restart affected server, reverts image "gold" until next time.   right on 1 server can't uninstall flash because uninstaller crashes, reason why microsoft not interested.   is there support number can call dedicated business support?   thanks,   daniel looking here: what conta

以前、問い合わせの際に、日本語のソフトが欲しい旨を伝えたうえで、海外在住の場合は日本のアドビサイトからの購入が出来ない（キャンペーン利用も不可）と言われました。 しかし、ドイツのサイトからでも、インストール時に日本語を指定すれば日本語バージョンがインストール出来るので、安心してくださいという回答と このリンクを送っていただきました。 アプリケーションの言語を指定してインストールする方法（creative cloud） しかし、このページにあるような段階は一切踏むことが出来ず、自動的にインストールが行われ、言語指定など出来ませんでした。つまり、ドイツ語オンリーのソフトが入っている状況です。 安心してくださいと書いて頂いたので、全くこれから始めるビギナーには、とても高い契約であると思ったのですが思い切ってそれに踏み込むも、この状況で困惑しています。 自分なりに、ドイツ語で入っているものを日本語に切り替えられないものかと色々見てみましたが、分かりません どうか、アドバイスをお願いします。 tokyo-boston-berlin 様   はじめまして。 リンクを貼られている「アプリケーションの言語を指定してインストールする方法（creative cloud）」は、以前のapplication managerを元にしているようですね。   この方法ではいかがでしょうか。 creative cloud アプリケーションの言語設定を変更する   私の環境（mac／日本語環境）で上記リンクのところを確認すると各国言語が表示されます。（deutschもあります） こちらで日本語（japanisch）などを選択すれば、いけそうな気がします。   よろしくお願い申し上げます。   以下、追記いたします。※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ ※ すでにドイツ語でアプリケーションをインストールされている場合は、お手数ですがアンインストールを行ないます。削除後、adobe creative cloud デスクトップアプリケーション（赤い雲のアイコン）から、 言語選択で「日本語」に変更し、再度アプリケーションのインストールを行なうようです。 Creative Cloudコミュニティフォーラム(Japan) でのその他のディスカッション adobe

firstly, add me growing list of people dislike dc version redesign. sucks. period. it doesn't need prompt me where want save file that's opened! , gives traditional save prompt box after window. (geesh, doesn't have complicated. quit it.) </rant>   anywho, on topic... i'm freelance designer , editing rendered pdf's properties' description title doesn't read things "manufacturing_brochure_design_type1_v2.indd" , deleting myself author leave blank client fill-in. when go edit these, doesn't allow me modify them @ since update. there i'm missing? also know edit view settings document (which used in same properties box) page not open @ ~145% default size. either 100% or fit page nice @ thankyouverymuch there's no longer option? running cs5.5 suite of programs, if that's @ all. advice on problem appreciated. thank you! broseidon wrote:   when go edit these, doesn't allow me modify them @ since update. there i'm missi

how rid of "home | tools" line, including tabbed functionality, in new reader dc 2015?   it takes huge amount of screen estate on small screen. also, i'm not mobile user. don't need icons 3 times large used -- there way can decrease size of icons too? hi dg5293 ,   you can disable in edit menu -> preferences:   restart system after making changes.   let me know how goes.   regards, aadesh sdi in acrobat dc More discussions in Acrobat Reader adobe

question says all. want pay monthly , not 500 out right, how change this?   thanks, you can upgrade membership or can switch membership plans.  please see document  details: upgrade or change creative cloud plan .   you can see answers other asked creative cloud questions here: creative_cloud faq forum   regards megha rawat More discussions in Adobe Creative Cloud adobe

i have monthly subscription adobe creative cloud (bridge, photoshop , lightroom).  have no idea how locate serial numbers / these subscriptions.  want uninstall these on present computer , transfer them new computer.  far, have discerned online requires "serial numbers".  cannot find serial numbers these cloud products.  how transfer accounts new computer , remove them old computer?  thank suggestions. if signed in creative cloud on 2 computers , need sign in on another, can sign out of 1 of first two. if not possible because @ location or no longer have computer, can follow these instructions: try signing in third computer. you message activation limit has been reached. select “sign me out of other computers or devices” reset logins. now able login on new computer.   please see link details: error-activation-limit-reached   please see link installation information: faq: how download , install creative cloud apps?   if have difficulty, can contact support @ link reset activ

since upgrading, i've had nothing issues adobe reader.  every time open file, work literally second, freeze , i'll (not responding) message @ top of program.  program freeze , i'll have force shut.  there no updates on version , i've hit repair.  i'm running on windows 10.  please help!  hi ,   could please tell version of reader? i recommend download cleaner tool uninstall reader . download adobe reader , acrobat cleaner tool - adobe lab s   once uninstalled,please refer following link reinstall reader. https://get.adobe.com/reader/enterprise/   regards sukrit dhingra More discussions in Acrobat Reader adobe

i having problem after render out key in after effects, reason single frame in video image separate video appear. has happened on many cases, re rendering video seems fix it. little aggravating having render out video again because random frame pops up. its ram or cache error issue... prevent errors in future can purge ram , disc cache before render... /edit/purge/all memory & disk cache...   on side note... there not keying solution ae... key light has not been update in forever , there lot of computations happening keying... have had better luck making mask key , using track matte , keeping key in comp go if have to... never render errors way...   hope helps!!! More discussions in After Effects adobe

premiere elements 14- thumbnail display on timeline gone.  right click on display style show thumbnails nothing happens.  how show. lanceblair3333   what computer operating system premiere elements 14?   when right click video track, should see   is video 1 or opened video tracks. same problem exist if right click audio track , select display style? should not matter if using show classic view or show audio view.   please supply more information. depending on reply details, give how in order delete adobe premiere elements prefs file first troubleshooting step matter.   please not hesitate ask questions or ask clarification on above.   thank you.   atr More discussions in Premiere Elements adobe

i have problem: more year have photoshop cc. pay every month € 12,00. have upgrated photoshop cc. use 1 month. cannot use photoshop: should have new contract, have contract, pay every month € 12. have start photoshop cc again??????? hi jan, if not able use photoshop cc now, sure signed in right email address in application, under have purchased subscription. as have checked email have registered on forums support, couldn't find subscription photoshop cc under email.   you may see links below, might you-     sign in , sign out activate creative cloud apps   creative cloud applications unexpectedly revert trial mode | ccm, cs6   solutions sign-in, activation, , connection errors creative cloud , creative suite applications     regards, akanchha More discussions in Adobe Creative Cloud adobe

since instal capitan in macintosh can´t open lightroom! appears.. pleas need help! hi iñigog,   could please post details of error message shown in error dialog box?   ~mrinmay More discussions in Downloading, Installing, Setting Up adobe

a shoot lexar professional 800x - 32 gb card. images shot in raw- corrupted. anyway salvage jpeg images? hi cmf ,   greetings!!!   the thing can think of contacting card manufacturer company , might can it.   regards jitendra More discussions in Lightroom Classic CC adobe

i created small animation edge animation, needed contact form, chose use edgehero.js, configured shown on site, nothing, not work ... tried them .... could me? at link there project: http://www.itcontatto.com/animazione.zip tanks   p.s.: version edge animate 2015.0, version edgehero.js 1.2 More discussions in Edge Animate CC adobe

hi, i have big problem lightroom. after problems windows 10, i've make copy of lightroom.lrcat file , format disk , install new copy of windows (now win 8), lightroom can't open .lrcat file. the statement is: lightroom catalog corrupt. can't repaired. pleaese me.. there way repair o open file? i've tried import file, isn't work.   do have idea?? restore catalog recent backups More discussions in Lightroom Classic CC adobe

help! i'm running premiere pro 2015 (latest build) , couple days ago started freezing while starting program. looks freezing on importerphotoshopproxy.bundle not sure do... sure use if has experienced before , has resolved issue. i've tried uninstalling/reinstalling , did thing. hi steve,   please provide following details: - os - installed memory (ram) - processor - graphics card / vram   thanks, rameez More discussions in Premiere Pro CC adobe

i switched creative cloud suite laptop main computer @ home. have suite installed @ work want deactivate laptop , move other computer. signed out of creative cloud , told me deactivating device , programs associated device. when go install them on main computer, installs trails of the suite , asks me buy them. how know laptop deactivated? have wait period deactivation take effect? there way can see devices have creative cloud installed on them? hi,   i see have activate creative cloud subscription under same email using forums .   you can have creative cloud installed , signed in on 2 computers, long use on 1 @ time. download , install did on first computer, sign in adobe account on adobe website using adobe id, download cloud desktop app, download software. sign out on computer not using: sign in , sign out of adobe creative cloud desktop app   you can download installer creative cloud here : creative cloud | creative cloud desktop.     also refer:- learn activate or deactivate adob

dear all,   i in case of 3 fails of quiz, learner has slide button replay e-learning.   in other terms, need advanced action says:   if have 3 fails of quiz, button "replay e-learning" displayed.   do know it?   thank in advance,   best regards,   ana. how many attempts allow in total on quiz level? if 3, can use quiz preferences, pass or fail, action on failure send user slide. if have more 3 attempts, you'll need use system variable cpinfoattempts in conditional action on first question slide: if variable has value 4 (which means 4 attempt started) navigate slide play content button. More discussions in Quizzing/LMS adobe

unable burn dvd premiere elements directly. can save video file folder, not menu. larrys   what version of premiere elements, , computer operating system involved?   if cannot burn disc (with menus), can burn folder (4.7 gb) can have menus? just in case mention....the burn folder mentioned burn disc alternative in forum not exporting timeline content to folder on hard drive using publish+share/computer/. burn folder (4.7 gb) alternative done (if using premiere elements 11, 12/12.1, or 13/13.1) using publish+share/disc/dvd choice of folder (4.7 gb) instead of disc.   if successful, take video_ts folder in saved folder dvd-video on dvd disc using imgburn program. how burn dvd folder imgburn - afterdawn: guides   for troubleshooting purposes, please determine if can successful burn folder (4.7 gb). and, please supply more information can troubleshoot burn disc.   any questions or need clarification, please not hesitate ask.   thank you.   atr More discussions in Premiere Elements

i created website in muse --- gumdroppress.com -- , uploaded host, godaddy.com, hangs ages before ever gets around loading. there's hardly content on site @ point. i've tried optimizing image sizes, eliminating widgets (two have been added in), , streamlining/minimizing styles, seems make no difference no matter do.   i love suggestions folks might have else try. site useless @ point.   thanks help! the problem related embed code 2 youtube videos. can't i've seen particular slow down before, there unusual videos? muse generated content on page loads in .5 seconds. 2 youtube embeds take 4 seconds load. (this on ridiculously fast corporate connection @ adobe.) have tried using youtube video widget widgets library? i'm curious whether embed code generates demonstrate same slow loading youtube specific videos. More discussions in Help with using Adobe Muse CC adobe

hello,   moved company cs6 on cc2015. ever since install on machines (6), frequent crashes, freeze ups, having force quit. initially fx factory culprit, hadn't yet updated cc2015. fixed issue.   i know there million factors go crash, ridiculous. editing on macpro trash can 32gbs of ram , dual video cards should not yield these results. mixed footage, 1080p , 4k, warp stabilizering on nested footage , lumetri coloring. continue red box in lower right hand corner saying mpeg preview failing ..  playback in program window freezes , have force quit.   i'm changing mercury playback on software , see if works. run similar issues?   thanks dan   edit: changed title more accurately reflect current issue. thanks, km "a low level exception has occurred..." More discussions in Premiere Pro CC adobe

hi, i'm running latest photoshop cc on maxed out 2014 retina imac, latest osx.   i'm trying import video file layers. every time import it crashes. lets me play half of clip before crashing, crashes it's loaded. it's small 70mb 5d2 file.   i have tred google can't seem find exact symptoms.   anybody got or work-arounds?   thanks. hi joejukes ,   please try , reset photoshop preferences default.   steps: to re-create preferences files photoshop, start application while holding down ctrl+alt+shift (windows) or command+option+shift (mac os). then, click yes message, "delete adobe photoshop settings file?" let know if helps. regards, ~mohit More discussions in Photoshop adobe

年間プラン解約したいのに何か月たっても連絡とれません！！！ adobeの会社の人いたら至急連絡ください ご不便をお掛けし大変申し訳ございません。 解約については下記リンク内容をご確認いただき、再度弊社へお問い合わせいただきます様お願いします。   creative cloud サブスクリプションプランの解約方法 サポート総合案内 (Japan) でのその他のディスカッション adobe

i trying convert powerpoint slides high-quality image files. based on suggestions, covert ppt pdf first no problem. quality well. tried covert pdf file image tiff. looked fine in process. chose tiff format , destination saved. problem did not create new image files no warning signs. did not matter if used export or save us. used acrobat 9 pro on windows 7. hi fan, can share link files?   regards, rahul More discussions in Creating PDFs adobe

yesterday buy , pay plan creative cloud photograph. when open lightroom warning message saying lightroom open reduced functionality, purchase subscription continue using lightroom. i've purchased! not know do! in day had trial, appears expired .. can me? thank you! moved adobe creative cloud     thanks, ~mohit More discussions in Adobe Creative Cloud adobe

why cant call on website!!!!! dont frikin need ********!! need real person!!!!! is there particular issue having or error message seeing? are having membership issues or software issues? please let know software using , difficulty having can assist you.   if need contact our support staff assistance, please refer to:  faq: how can contact adobe support? More discussions in Adobe Creative Cloud adobe

when use lightroom , use command edit raw files in photoshop , save , close photoshop, lightroom loses locations of files. indeed, in test, original raw file edited located on nas server in "/volumes/home/something-private/photos/original/_dsh4794.nef". photoshop saved new edited file in same folder "/volumes/home/something-private/photos/original/_dsh4794-edit-2.tif" lightroom looking in "/home/something-private/photos/original/_dsh4794-edit-2.tif". it seems lightroom pulling off beginning part "/volumes" of file path , have tell lightroom file rebuild link. idea how fix this?   i working following configuration: - mac os x yosemite 10.10.5 - home made nas server (freenas) storing raw files - lightroom version: cc 2015.2.1 - adobe photoshop version: 2015.0.1   on 2015-12-08, still same problem lightroom version: cc 2015.3 , adobe photoshop version: 2015.1 unfortunately! i did further testing after reading message on forum ( lr loses file locat

i have been paying monthly fee , have been using acrobat pro dc.  had issue have broke previous laptop , want continue use product.  have bought laptop , don't know how download program without having pay again.  paying $14.99 month service, how download without having pay again? hi,   please download acrobat pro dc here. after downloading app, install , activate providing adobe id.   thanks, abhishek More discussions in Acrobat Reader adobe

adobe ccは仮想デスクトップ上で使用できますか？osはwindows server 2012 r2です。 creative cloudは仮想環境での利用を想定しておりませんので、推奨はしておりません。 予めご了承のうえ、ご利用いただければと思います。   仮想環境で運用する際の注意点（creative cloud エンタープライズ版） 仮想環境およびサーバーベース環境のテクニカルサポートポリシー Creative Cloudコミュニティフォーラム(Japan) でのその他のディスカッション adobe

hello there everyone,   i'm working on project requires me change clips very, fast in video. these clips still pictures received people contracted me edit video, seem throw "unknown error" whenever clips put video 00:00:00;12 or shorter in length.   does know workaround problem? video has done asap, , i'm stuck until can find way remedy problem.   thank in advance   edit: also, yes, have tried steps in troubleshooting error without success. More discussions in Premiere Pro CC adobe

hey forum!   first time visitor question hope find answers for.   my office has function in documents scanned pdf canon adf scanner using acrobat xi pro. specific process follows: 1. insert documents(packets) adf (a packet can 1 page or more @ time) 2. open acrobat xi pro 3. select create/pdf scanner/custom scan 4. click scan, scan settings/parameters have been selected are      a. canon dr-6010c scanner      b. front sides      c. autodetect color mode      d. 300 dpi resolution      e. letter paper size      f. new pdf document output      g. optimize scanned pdf      h. make searchable(run ocr)   5. once scan/optimization complete. save scan specific folder on computer.   once docs have been scanned, ms access database displays saved pdf user can enter indexing information.   because of volume of documents scanned, our scanning team performs these same steps manually dozens of times everyday. so 1 of our users has scanned more 150,000 "packets" on 4-month period.   what i&

why need internet access use lightroom? when go on photo job , want tethered capture laptop, creative cloud asks me internet/wireless access, don't have , can't use app. thank goodness have older version of lightroom on computer or else screwed , embarrased in front of client. anybody can me this? hi,   are using lightroom 6/cc?   regards, sheena More discussions in Lightroom Classic CC adobe

al jaren gebruik ik adobe producten via slim.nl. zo ook creative cloud. elk jaar betalen en lidmaatschap verlengen, simpel. dit jaar lukt dat echter niet volgens de logische (en volgens slim de juiste) weg: via mijn account. uiteindelijk heb ik het voor het komend jaar in een chat-sessie met een adobe helper kunnen regelen, maar het probleem er echter nog steeds: de link naar "abonnement beheren (manage plan)" staat niet op het scherm in de lidmaatschap en producten pagina, waar deze wel zou moeten staan. ook de adobe-helper had geen idee (althans, zo leek het). ik heb het al op vele manieren geprobeerd: win10 met chrome en edge, win7 met chrome en ie, mac (el capitan) met chrome en safari, ipad met safari... nergens de link te bekennen. wie heeft er een idee???? hi,   please see https://helpx.adobe.com/creative-cloud/help/renew-restart-extend-membership.html   regards, sheena More discussions in Creative Cloud Download & Install adobe

i have spent countless hours , have yet create image of useable quality. can't define edges work properly. have watched several video tutorials when same steps don't same results. guessing there are setups or not showing. think if adobe can create program sophisticated come easier navigation , tool buttons don't need 3 years computer course use it. hi gracef,   may know want change in background? may know version of photoshop using?   regards sarika More discussions in Photoshop for Beginners adobe

marquee outline not de-select nor drag new area.  must backstep history , start over.  idea on how fix issue hi verywest ,   the marquee tool doesn't seems work properly. please follow below steps.   > launch photoshop > click on drop down option tool > click on reset tools > check photoshop   let me know if helps.   ~mrinmay More discussions in Photoshop adobe

does know how buy acrobat dc subscription if not have account? hi geoffrobbo ,   if have email address created in australia, try using subscribe acrobat dc.   regards, aadesh More discussions in Installing, Updating, & Subscribing to Acrobat adobe