Quickbooks install hangs up at Adobe Flash

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running windows 7 business , trying install quickbooks 2012.  intuit quickbooks installer stops when gets to  "installing file fp_ax_msi_installer.exe  i've looked through adobe trouble shooting tips no avail.  have latest adobe flash.

 

thanks!

hi jerryc30198691,

 

i'm assuming quickbooks 2012 includes old version of flash player it's trying install , have newer version installed, causing failure.  can use uninstaller (uninstall flash player | windows) uninstall newer version of flash player , install quickbooks 2012.  since it's installing old version of flash player you'll want re-install latest version (launch ie , go https://get.adobe.com/flashplayer download latest version).

 

--

maria



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