Lightroom CC doesn't import photos and shows an error, backup also fails

hi,

 

i'm using lightroom cc on mac , trying import images, lightroom fails time reason.

 

during last import lightroom failed download images , showed me following notification: "lightroom encountered error when reading preview cache , needs quit. lightroom attempt fix problem next time launches".

 

as shuts down suggests backup catalogue files , following notification appears: "lightroom unable catalogue named xxx. please check folder permissions, , make sure have available space on drive , main catalog's drive".

 

i have 2 tb of disk space available.

 

i tried import both camera , computer, fails complete import both ways, several files had been imported , import fails. within each attempt import files lightroom creates temporary folders multidigital names.

i restarted lightroom, computer, tried create backup folder, nothing helped. please assist me.

 

thanks.

hi marinaz

 

greetings

 

"lightroom encountered error when reading preview cache , needs quit. lightroom attempt fix problem next time launches".

you need delete preview cache lightroom catalog.

it located in same folder lightroom catalog. preview cache name ends previews.lrdata , should deleted. not confuse *.lrcat, should not deleted.below image of named default lightroomcatalogpreviews.lrdata.

location /pictures/lightroom on mac.

delete folder , restart lightroom

 

: "lightroom unable catalogue named

this means not have enough permissions save backup location

select drive backing catalogs

go file>get info in finder

check sharing , permissions section near bottom

you must have read , write permissions location(specially username logged in )

let know if helps

~akash

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