Getting the error message: After Effects can't continue: unexpected failure during startup. (OSX El Capitan 10.11.1)


getting error message: "after effects can't continue: unexpected failure during startup." i've paid cc , using relatively new mac why happening?

i'm using osx el capitan 10.11.1, looking other threads workaround create new user on os , run through that, aware of way open it?


computer: macbook pro 2015 15"

reset preferences default.  [ trash after effects preferences files ]

 

provide full permissions preferences folder under ~/library.

1) right click on finder icon and  select "go-to" folder option.
2) text box, type-in below command , hit 'return' key.( not miss ~ symbol)

~/library

it open user library,  inside locate folder named preferences.

.

right click on preferences.folder , select "getinfo" option.

expand sharing & permissions section.

click lock icon in lower-right corner. enter administrator user name , password when prompted, , click ok.

please click on '+' symbol , open list of user accounts. add logged in user name , administrator option,

then provide "read & write" permission currently logged in user name , administrator option,.

click gear icon, , select apply enclosed item. close get info dialog box.

 

open preferences folder , trash after effects preference files.

 

 

also provide full permissions both adobe folders under both user , system libraries .

 

step 1 :

 

1) right click on finder icon and  select "go-to" folder option.
2) text box, type-in below command , hit 'return' key.( not miss ~ symbol)

~/library

3)then navigate application support>adobe

.

right click on adobe folder , select "getinfo" option.

expand sharing & permissions section.

click lock icon in lower-right corner. enter administrator user name , password when prompted, , click ok.

please click on '+' symbol , open list of user accounts. add logged in user name , administrator option,

then provide "read & write" permission currently logged in user name , administrator option,.

click gear icon, , select apply enclosed item. close get info dialog box.

 

step 2:

1) right click on finder icon and  select "go-to" folder option.
2) text box, type-in below command , hit 'return' key.

/library

3)then navigate application support>adobe

.

right click on adobe folder , select "getinfo" option.

expand sharing & permissions section.

click lock icon in lower-right corner. enter administrator user name , password when prompted, , click ok.

please click on '+' symbol , open list of user accounts. add logged in user name , administrator option,

then provide "read & write" permission currently logged in user name , administrator option,.

click gear icon, , select apply enclosed item. close get info dialog box.

------------------------------------------------------------------------------------------ ----------------------------------------------------------------------------------------- - -----------

 

additional step :

then run disk utility , repair disk permissions once  , repair disk permissions .

 

then launch after effects cc app , check.



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