Evertz DreamCatcher Footage - Preview Source Monitor Failure - The Importer Reported A Generic Error

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i have footage exported out of evertz dreamcatcher sitting on shared drives. when loading footage in premiere (2015.0.2) error message 90% of files. out of 90% of files not work, 10% of can opened in source monitor clicking , dragging windows explorer straight source monitor. wont import footage. has experienced issue, , have potential fixes error message?

 

the files .movs prores 422 codec. figure if prores isnt compatible, should not work , not majority.

 

premiere_dc_error_2.jpg

ok ... first, if you're on pc, codec of prores can problematic @ times, should either work or not-work ... do, don't isn't typical. if 1 has qucktime player windows installed & updated, prores should just play & load.
i know there occasional issues on server situations, you'll need bit of background ... vinay dwivedi or kevin-monahan or maybe john t smith might of assistance if they're checking in today ...
neil


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