Activating Creative Cloud

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dear adobe team

 

i have paid creative cloud on monthly subscription e-mail adress.

 

the payment has gone off , have logged in same e-mail , still

i'm in trial mode?

 

there not support active products on website?

 

could please give me contact details e.g. telephone number or technical contact person

in africa, south africa, america , perhaps mars?

 

i have done according instructions , account on website has still

stated have no registered products? should do?!

 

warm regards

hi,

 

i see have creative cloud membership under same email using forums , has not been activated .

 

kindly refer:-activation / deactivation / sign in / sign out faq: how activate creative cloud apps?

 

for trial :-

first, sign out , in creative cloud, using same adobe id used pay subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

 

then, if launch cc 2015 product , pop still shows trial message window, please see link resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html



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