i cannot start photoshop cc 2015.

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the program hangs when tries start , non responsive.  have moved sniffer file desktop , not help.  have moved sniffer file original position.  need or cannot work.

hi kathyr40560692,

 

would suggest make sure graphics card drivers should upto date

and then, try launch photoshop see if works.

 

if not help, photoshop freeze @ splash screen message?

or, freeze when loads welcome screen?



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