InDesign crashing trying to open Document from Network

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i have 3 users on mac's doing desktop publishing.

 

we had them on cs5.5 , cs6.   when using these open/edit id datamerge files ease.

 

now upgraded cc2015, when trying open same documents network files , id crash.  had them test moving these same files network, local drive on mac.  when did files opened fine.  going network copies crash again.   adobe support seems insist problem our network, didnt have problem before upgrade.

 

does know of solutions this, other getting refunds on our cc2015 accounts , reinstalling older versions of cs.x ?

what os? id running ok other this?



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