Photoshop CS6 installation failure

greetings - have question an issue need assistance with.

i running mac os x el capitan. recent install went fine. not able download new adobe cc apps without it. when new os downloaded new 2015 creative cloud apps. went fine photoshop , lightroom.

i proceeded download new app photoshop cs6, , when had install issue. receive error message

u44m1p7. tried several times receiving same error.

i searched adobe site see if find fix issue. found document error message , suggestions fixing issue. 

let me see if can link here:

installation failed. error u44m1p7 | updates

i went through solutions , tried few of them without success.

the file in library not exist.  not locate log console me understand actual issue involved. logs endless , hard understand them.

i have not uninstalled , reinstalled ps cs6. reluctant without understanding issue is.

cs 6 operating fine without update , program use often; has many plug-ins not want disturb.

 

however, goes without saying update program.

if can appreciate much.

i have not used particular forum before can recall, not sure how ask notification regarding answers might receive.

btw there 1 other question mine saw couple of days ago. however, in french, not understand it.  others have given answer @ sheet (above link) had.

 

once again thank much,
phyllis

hi blueskydoor,

 

sorry installation issues photoshop.

• first of make sure try steps.
• else this, create new user on mac, log user , install ps cs6 user account(new user should admin)
  • in mac os x, how create , delete users?
• once installations complete, log out of user , log original account
• check if ps cs6 working fine or not.
• once done installation can rid of user created installation purpose.

 

regards

rohit

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