Having problem activating my Lightroom 6 on my MAC

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i bought lightroom 6 , dowloaded on win pc last week or so. unfortunately, before use lr, pc crushed , making hard run on it. bought new mac pc, on weekend (07/11/15). license windows & mac os, wanted download same software on mac. when redemption code asked provided came on card, system saying invalid. when asked apple representative when buying mac, advised if cannot make work, call them. when called, , after been waiting 10-15mins told, need try online. waiting ever chat me seems waiting ever. can advice, please? thank in advance!!!

since open forum, not adobe support... need contact adobe staff help

chat/phone: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

serial number , activation support (non-cc)

http://helpx.adobe.com/x-productkb/global/service1.html



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