Using Export PDF, I converted a scanned document to Word, but it's full of random formatting and font elements that I can't seem to fix using Word editing tools. The Chat agent informed me that it is a "basic service" and if the output document is not "u

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the chat agent informed me "basic service" , if output document not "up mark" there nothing done.  needless say, nice if put disclaimer front before purchase, , won't buying or recommending adobe products after this.  before retype document wondered if has insight how fix this?

hi susanb81422512,

 

scanned documents different 1 created in application image.

please try use adobe export pdf service online https://cloud.acrobat.com/exportpdf & check of same result.

 

regards,
aadesh



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