Anmeldung erforderlich, funktioniert aber nicht-

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ich muss premiere elements auf meinem mac os x10.11 neu installieren.

es öffnet sich ein fenster "anmeldung erforderlich"  zum installieren dieses produkts müssen sie sich mit einer adobe id anmelden..........

 

dies funktioniert aber nicht! unten rechts dreht sich das rad seit ewigkeiten, neu starten... alles hat nicht geholfen.

 

kann mir jemand weiterhelfen?

danke und grüße

andreas

welche version von premiere elements nutzt du denn?



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