Error uploading to internal server. "permission denied"

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hello!  i'm new muse , upload intranet website internal server.  following error:

 

"error uploading ftp host [upload failed: permission denied (3/-31)].  using sftp option.   thanks!

ftp not same sftp... starters ports different;

  1. has home made server been set allow sftp?
  2. has muse site got more 1 version i.e. desktop , phone?... old (out dated) web host servers assume files go same / root if muse site has 2 or more options needs header code mark/ assign page load (and therefore) muse needs permission place above every thing else.


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