I accidentally bought the wrong platform. How can I exchange it?

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hello,

i purchased adobe photoshop elements. purchased (on accident) version windows need mac. how can switch platforms?

 

thanks!

it might not have been accident.  there numerous people reporting same problem seems more there wrong purchasing process.  should contact adobe support chat or phone , ask them grant exchange platform intended purchase for.

 

for link below click still need help? option in blue area @ bottom , choose chat or phone option...
make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.

creative cloud support (all creative cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvmn )



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