adobe premiere importeert geen videos

wie kan mij helpen, ik kan geen video's/filmpjes importeren in adobe première 11. hij importeert alleen het geluid. de bestanden komen van een actiecamera met mov bestanden. ik heb windows 10, maar weet niet of dat er iets mee te maken heeft.

 

ik hoor het graag, alvast bedankt

thomzzwart

 

premiere elements 11 should work on windows 10 64 bit.

 

if using files .mov file extension , not seeing video, first thing check - have latest version of quicktime 7 installed on computer premiere elements 11? if not, please install quicktime 7.7.6 on windows 10 64 bit computer along premiere elements 11. programs should run user account administrative privileges.

 

this link use quicktime 7.7.6 download , install.

quicktime 7.7.6 windows

apple has problem quicktime 7.7.8 windows 10 64 bit. until apple resolves problem 7.7.8 , windows 10 64 bit, please use quicktime 7.7.6 mentioned. though not latest version of quicktime, meet premiere elements requirement quicktime 7 install.

 

please consider, , let know results schedule permits.

 

any questions or need clarification, please not hesitate ask.

 

thank you.

 

atr

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