Premier Pro CC won't launch

-

premier pro cc (2015) won't launch. splash screen appears , stops when "loading importerquicktime.prm" displayed.

 

premier pro cs6 runs ok won't close (see note below).

premier pro cc (2014) runs ok won't close (see note below).

 

photoshop cc (2015) runs ok , closes ok.

 

i have unintalled , re-installed premier pro cc (2015).

 

note: neither premier pro cs6 nor premier pro cc (2014) close using either close button (the x in upper right hand corner) or file > exit.

i have use task manager close either program.

 

dell xps 8500

i7

12.0 gb ram

windows 10 pro, 10.0.10240 build 10240

nvidia geforce gt 640 current driver

hi james,

 

can try switching standard vga graphics adapter , check if problem persists?

 

thanks,

rameez



More discussions in Premiere Pro CC


adobe

Comments

Post a Comment

Popular posts from this blog

after effects warning: unable to create drawing surface

-
are there solutions error? nobody can tell without proper system info or other technical details such version of ae, screen configuration , on. specific error comes down hardware acceleration issues or general screen drawing issues. here's older take on it:   unable create drawing surface | mylenium's error code database   mylenium More discussions in After Effects adobe
Read more

Maximum number of authorizations reached!

-
i’ve reached maximum number of authorizations book therefore i've cancelled authorization pc in order give authorization colleague. colleague tried , couldn’t authorization because system reply maximum number has been reached.  tried again authorize pc , received reply maximum number has been reached well. can do? in case should contact customer support reset: https://helpx.adobe.com/contact.html?step=ade_adobe-id-signing-in_stillneedhelp More discussions in Adobe Digital Editions adobe
Read more