Problemas de importacion de fotos en Lightroom

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no puedo importar importar fotos desde la tarjeta de memoria ni desde ningún dispositivo. lightroom empieza la importación y cuando finaliza me sale una ventana que me informa de un error en la importación con lo cual no puedo revelar nada ni hacer nada. nadie puede ayudarme

versión de lightroom? mac/windows?

funcionaba antes?

has utilizado otras versiones previas?

has probado copiar las fotos priemro al disco duro y desde este importar?

el error que aparece en una ventana, puedes escribir -exactamente- lo que dice?

o mejor, puedes adjuntar una captura de esa ventana?

 

gracias.



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