Program locks up

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every time open pdf screen locks , becomes unresponsive. can still open programs bottom task bar on top of document way can opened document disappear restart computer. have reinstalled program many times , same thing happens. suggestions?

hi,

 

may know version of acrobat , os working with?

 

please follow steps in below mentioned article os working with.

 

troubleshoot system errors, freezes | mac os 10.x | adobe software

troubleshoot system errors, freezes | windows | adobe software

 

thanks,

abhishek



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