Acrobat Pro 10 update failure

i have acrobat 10.1.15 working on win7 laptop. checking updates menu indicates security update available. proceeded per other updates , failed, error 1310, no access c:\program files\adobe\acrobat 10.0\resource\font. checked , changed permissions users though administrator. tried again acrobat 10.1.15 - similar fail failure access c:\config msp (something v similar).

 

checking on adobe web site indicated acrobatsecupd1016.msp latest update. tried downloading , running , amazingly opened paintshop pro x6 !?

 

i have tried stopping acrobat services , running update again. no joy - advice welcome.

 

thanks in advance

 

b

hi ,

 

you refer following link , try mentioned steps , see if fixes issue.

error "1310: error writing file: c:config.msi..." | cs4 products

 

you through following forum thread.

error 1310. unable update / repair / install

 

regards

sukrit dhingra

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