It says we have the wrong serial number, how can that be?

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we bought premiere elements 14 , photoshop elements 14 , first had trouble downloading, because window weird symbols showed up. somehow found version of premiere elements 14 , photoshop elements 14 mac , says serial number wrong, got serial numbers e-mail adobe. have bought premiere elements 14 , photoshop elements 14 windows, have mac? said no computer needed!!

hi pettere

 

i have checked order details , bought windows version of photoshop elements 14 , premiere elements 14, not work on mac.you need swap product platform mac.

please refer exchange product different language or platform version

 

regards

~akash



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