adobe acrobat XI (11.0.07) unter Windows 10 Probleme

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hallo,

beim starten von adobe acrobat xi erscheint imer wieder die fehlermeldung

adobeacrobat_fehlermeldung.jpg

 

die installation von adobe acrobat xi wurde auch bereits schon deinstalliert bzw. auch mit dem adobe-cleaner "adbearcleaner_v2" gesäubert.

nach einem neustart von windows 10 pro (ver 10.0.10240) wurde die installationsroutine von acrobat erneut durchgeführt, jedoch mit anschließend der gleichen fehlermeldung.

was könnte hier die ursache des problems sein und welche lösung gibt es möglicherweise hierzu?

in der windows-ereignisanzeige konnte ich hierzu keine weiteren hinweise finden.

 

danke für eure hilfe

 

gruß

reinhard



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