I want to buy a full-year full version of Creative Cloud 2015

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i want buy a full-year full version of creative cloud 2015 - special student discounts, hk $ 1,776 / year, but several attempts to fill the required information, including my school status then the next step, but the following message noted,

server error

error:

we unable perform selected action. please accept our apologies inconvenience. have been notified , working correct issue possible. please click browser's button , try action @ later time, or take different action.

error number:  cat_000015

 

the last unsuccessful purchase

 

request place new order (in different browser or clearing cookies).

 

in order find out root cause, please share below details?

 

1.    browser version while placing order?

2.    @ step of purchase process did experience issue? e.g. after entering payment information? after submitting order? etc.

3.    issue did experience? e.g. page not found, page did not load, page loads indefinitely, page presents error message, page redirects page, etc.

 

regards

rajashree



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