Captivate 9 audio stuttering when I save as video (*mp4)

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i record software simulation in captivate save *mp4 may bring presenter 11 , incorporate powerpoint-based lesson.

 

my problem mp4 video has horrible stuttering , unusable in presenter lesson.  audio not have problem when viewed in captivate.

 

what settings, steps can take software simulation video usable?

 

new computer... need more computing power?

 

capture.png

thank you,

sherry

it system isn't powerful enough decode video.  try getting colleague or friend better computer play video , see if works better.

 

your issue connected needing update video driver software.  see you've updated windows 10.  perhaps need check lenovo see if have recommended drivers win10 model.



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