Premier Pro keeps crashing when I try to run. it. I have deleted and re-downloaded it but it still happens. The rest of my Adobe programs work fine. Any thoughts?
any thoughts on can do?
first, basics ... os/cpu/ram/gpu/vram ... , specific version in numbers of prpro you're working with. that's helpful.
next ... depending on above, might necessary use adobe cc cleaner app tool
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
to uninstall prpro. suggest signing out of cc desktop app (if you're on cc, have been nice know) first, , use option wipe , preference files completely. download & install fresh copy ...
neil
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