change from an individual account to a University account

i changed individual account university account when log in warnings account expire in 15 days ... how can make sure university account working?

does cloud subscription show on account page?

if have more 1 email, sure using correct adobe id?

https://www.adobe.com/account.html subscriptions on adobe page

 

if yes

some general information cloud subscription

cloud programs not use serial numbers... log in paid cloud account download & install & activate... may need log out of cloud , restart computer , log in cloud things work

log out of cloud account... restart computer... log in paid cloud account

-sign in http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-id https://helpx.adobe.com/contact.html?step=zna_id-signing_stillneedhelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

 

if no

this open forum, not adobe support... need adobe staff help

adobe contact information - http://helpx.adobe.com/contact.html

-select product , need with

-click on blue box "still need help? contact us"

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