Previous adobe version not available

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hi,

 

having trouble.

 

been attempting load adobe acrobat std dc , keep getting window asks previous version. have new w7 machine... there no previous versions.

 

i did try upgrade pro mistake version has been removed. spoke in chat agent adobe , have license key std version. so, downloaded , installed still "upgrade" window asking previous version , license key version.

 

any appreciated.

hi,

 

this link might help: error: "this serial number not qualifying product" | cs6, cs5.5, cs5

 

regards,

sheena



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