InDesign Document fails to open, all recovery options failed

no idea next.

problem signature:

  problem event name: appcrash

  application name: indesign.exe

  application version: 11.1.0.122

  application timestamp: 55bf8487

  fault module name: public.dll

  fault module version: 11.1.0.122

  fault module timestamp: 55bf8335

  exception code: c0000005

  exception offset: 00000000001dc757

  os version: 6.1.7601.2.1.0.256.48

  locale id: 1033

  additional information 1: beae

  additional information 2: beaef49360df469d79817e6cc547a269

  additional information 3: 455d

  additional information 4: 455d11a7d87ee657a85a443f89ae22ae

 

 

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  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

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  c:\windows\system32\en-us\erofflps.txt

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