reloading html page into edge not displaying complete page

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after creating animation drop down menu:

1. class has entered in manually in html document after saving.

2. reloading html page edge displays animated portion timeline, not show complete html page.

been tech-support 1-1/2 hrs remote session , nothing solved.

tried using 2014 version- no fix

tried 2015 version first - no fix

everything updated.

has had same issue or there missing on our end.

thanks

have tried remove class entered manually?



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