Problems getting new users logged in
i new acp , have tried 3-5 new learners registered logged in. challenge them registered. need adobe id? regardless, once register adobe id, still these errors messages endlessly. has easier!
no user found given adobeid email in account. please link adobeid prime account before logging in. accountid= 4136
no user found given adobeid email in account. please link adobeid prime account before logging in. accountid= 4136
no user found given adobeid email in account. please link adobeid prime account before logging in. accountid= 4136
no user found given adobeid email in account. please link adobeid prime account before logging in. accountid= 4136
hello richard
every user need sort of username/pwd access captivate prime. adobe id highly secure authentication mechanism. hence default way access via adobe id.
once admin, add user captivate prime account, user sent invitation "welcome" email. has 2 step self serve process user needs follow link adobe id captivate prime account. once done, user free use adobe id account
hope helps
by way, if organisation has authentication mechanism eg 1 use in corporate intranet, captivate prime offers single sign on integration using saml 2.0 , users can forego adobe id , continue use same username/pwd using. (integration requires working captivate prime support team.)
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