Trouble installing Acrobat DC (Cloud Version)

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i'm on mac running yosemite , have updated cs6 cc. when tried update acrobat prompted delete previous versions of acrobat.


from applications folder, deleted acrobat pro , reader, emptied trash.


when go cc launcher , try install acrobat dc, i'm given same error. have logged in/out , rebooted no luck.


any suggestions


hi richardv64435624,

 

regret inconvenience caused.

acrobat installs files @ different locations, deleting application alone not remove files.

i assume still have creative suite uninstaller @ system ( @ /applications/utilities/adobe installers) ? please run un-install acrobat , re-start machine.

after machine restart, issue should resolved.

just in case still persists, may need use cleaner tool from use adobe creative cloud cleaner tool solve installation problems

 

thanks,

sumita



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