LR6 upgrade 3 to 6 not working

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i bought lr3 when first came out, , updated 6 while ago. hasn't worked single day since being bought , have contacted adobe several times, no help. hours of time being wasted. installed lr6 , @ first won't open @ all, contacted' adobe no 1 figure out, uninstaled , deleted on own try , working. after reinstaling lr6 opens , says "hello! thank choosing abode lghtoom" , that. click on , sit, , sit, , sit, , never else. stays on loading screen. forever.

 

on side note, i'm annoyed can not speak on phone used able to. adobe, act , have support people. why people illegally download product because wants pay when doesn't work!

since user-to-user forum, can't in way adobe's support policies.

 

now, if you'd describe problem, in detail, have answers. (but leave anger out, please)



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