reinstall creative cloud after app crash and return from backup


hi everyone,

 

after crash subsequent backup adobe cc apps seem work, except adobe creative cloud app itself. seems bit doesn't backuped/retreived.

 

when try start adobe creative cloud program tells me (i have dutch version translation might not 100%) "adobe creative cloud, required solve problem damaged or missing. download , install creative cloud again @ http://etc. click button, takes me adobe website, download installer, run installer , tells me same: "adobe creative cloud required solve problem etc", again pointing me url downloaded installer from.

 

so i'm caught in loop.

 

any suggestions?

 

thanks in advance,

 

ton

hi,

 

 

kindly remove creative cloud app , adobe application manager using -

install creative cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html



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