Since the last update, my lightroom won't let me import any new images. help!


i have new macbook air , running yosemite. there no previous problems can't import new images catalog. ideas?

hi lucyj,

 

we sorry hear issue.

 

can please try following steps:

 

solution 1:

  • go lightroom > preferences(mac) or edit> preferences(windows)
  • click on general tab
  • uncheck “show ‘add photos’ screen” , restart lightroom

solution 2:

  • go lightroom > preferences(mac) or edit> preferences(windows)
  • click on performance
  • uncheck “use graphic processor” , restart lightroom

 

solution 3:

reset lightroom preferences holding the  shift + option (mac) or shift+alt (windows) while launching lightroom.

 

regards

sarika



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