Unable to connect to authorisation server

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like awful lot of other people here, i'm unable authorise laptop.  error saying can't connect server , check internet connection.  tried chat line, clueless , sent me here.  can see whole bunch of people same issue , no replies.  i'm using version 4.5 on windows 7 machine.

 

at least spent few hotel loyalty points on book, read it.  i'm not getting vibes , never use software again. 

get error message no connection server or has error message start e_auth....?



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