Warning 400 there was a problem communicating with the Learning Record Store

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hi all

 

has seen error when launching captivate 8 course lms.  doesn't on work pc on client's.  full message this

 

 

our lms provider suggested add number of email domains client's whitelist have done, hasn't sorted problem.  happens on launch only.  if click ok let them proceed sure that's not good.

 

any advice on welcome.  there previous question on in may no answers on it.

 

many thanks

janet

i suggest confirm scorm/aicc versions against documentation lms.

 

enable reporting 2015-10-30_15-02-49.png

click configure see:

 

course title 2015-09-29_9-03-10.png

you can see, i've specified scorm 1.2, might using scorm 2004, or aicc.

 

also, might want search message board of lms 'captivate error 400' see if has tackled this.



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