Hi, I have some problems with photoshop, I am working on a file and it just start to turn into black. I am using a MAC. How can I solve it?

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it starts few days ago. shut down program , re opened today , files damaged still black. tried again today , happens again.

 

mensaje editado por: isabelita ibern

hi isabelitai53429499,

 

sorry troubles having photoshop.

  • try resetting preferences of ps
    • to restore preferences using keyboard shortcut: press , hold alt+control+shift (windows) or option+command+shift (mac os) start photoshop. prompted delete current settings. new preferences files created next time start photoshop.
  • also try unchecking use graphics card option under preferences of ps.
  • if none of above steps work reinstall ps.
    • and way save files.

 

regards

rohit



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