Captivate 9 issue- Adobe Captivate could not open

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when trying load cptx file saved on c drive- error code- adobe captivate not open "file name" ensure file not open, not damaged, hadr disk has ssufficient space etc. none of these factors true. have log off computer , restart computer , cptx item load. file not corrupted , have plenty of space. trying figure out going on?

hi there,

 

can make copy .cptx , try opening it. in case if wont ,probably can try retrieving project cache folder following below set of instructions.

 

recovering project « rapid elearning | adobe captivate blog

 

 

thanks,

nimmy sukumaran.



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