Why does the Preview window freeze with two images?

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after dragging duration of clip in premiere, preview monitor freezes on setup, image left , right. active sequence won't play , have wait , wait , wait until snaps-to.

i've tried disabling cuda in mercury engine, , clearing cache. footage 4k, being worked in 1080p sequence, don't think means should freeze?

 

screenshot2015-10-14 20.02.56.png

 

cpu: intel core i7-5930k 3.5ghz 6-core processor

memory: ddr4 2133 8gb x 4

hard drives (2): crucial m550 512gb 2.5" solid state drive

video cards (2): gtx 980 4gb

operating system: microsoft windows 8.1 (oem)

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