at point, have spent 6 hours trying resolve w/ adobe tech support , customer service (case # 0187197165), , no 1 seems able resolve problem. there's bit of potentially useful history needed here, bear me, want try factors listed. i , coworker installed creative cloud in spring of 2014 - on mac , windows 7/office 2007 pc me. installation , operations worked great , there no problems. summer, discovered our company eligible discounted "educators" cc option, signed for. once new agreement activated, discontinued old agreement. since then, whenever used of our cc apps, both consistently experienced notifications told cc couldn't access server, , our service discontinued mid-november. contacted tech support try , issue resolved. assumed trial version error , had me uninstall & reinstall cc desktop app, , adobe products. since first call, cc desktop shows error states i'm not connected internet or clock incorrect. neither case. @ point i've have 3 bomgar ses...