i on windows 10, have same problem have seen here repeatedly, i have: 1. uninstalled adobe apps. 2. ran cc cleaner tool, told remove every time asked. 3. rebooted, rebooted, rebooted, 4. deleted find "adobe" folder name on entire system, , emptied temp folders, in case. 4.5 rebooted more.... nothing adobe listed in installed programs, nothing adobe running in background, 5. re-downloaded (again) ... adobe cloud app link keeps pointing too.... 6. installed adobe app, (even did admin privileges) 7. got same error again. (i had not installed cc apps, signed in, saw list available apps, , rebooted , poof, error.) return step 1. i have been through loop twice now, no here has been helping. so.... h e l p please! edit: additional fyi, resent windows 10 setup, had "reset pc" ms calls it, it's clean install, ms software, (office, vs) , autotesk creative suite.) have tried below ste...